Webex Calling

Migrating to Webex Calling. Have an issue in the Webex App with the Contact Details showing an email address as a phone number (see attached screenshot).How do I remove the email address as a phone option from the contact detail? We are syncing our A...

Hello, I can't get my head around the fact that CIsco launched the 8821 as one of their flagship Wireless phone(not sure I can say that) and it is not supported by Webex Calling, I mean, I can's seem to understand the limitation or reason here... Any...

So I have been tasked with getting Webex up and running in our system, to do some prof of concept and testing for our police dispatch center. I have built the CSF device within CUCM 14.0.1.13030-1. All the sights I have found say to build this, I can...

I have an application that displays calls using the Detailed Call History API.  I'd like to associate call records which are part of the same conference call.  Similarly, I like to follow a call that was parked and picked up.  I've used to correlatio...

Does anyone have a suggestion for the best way to calculate MOS from the QoS data provided by the Webex Calling Detailed Call History API?  I understand that the CODEC is always OPUS. My application has a method for calculating MOS for other common C...

Hi Currently, the headset supported by Webex Calling is very limited. Does Webex Calling provide a standard external Windows Client SDK? To support third-party headsets that can be integrated independently without Webex intervention. Or if only can b...

How can I set up the caller ID NOT to be my assigned office Webex Calling number, but as my own cellphone number (the one the call is being made with) ? The idea is that people will be able to identify me with my already known cellular number.ThanksR...

Setting of landing tab to "calling" on the android Webex App does not work for me. Is is a known issue? Any workaround for it?

Good morning, everybody. I have Webex for BroadWorks (W4BW) implemented. I have changed the current servers of my BW cluster. Now the Webex synched events (do not disturb sync, hook status and call history) are not working. The subscriptions still ex...

I'm trying to use data from the Webex Calling detailed call history (either csv or json format).  I would like to know whether the calls types SIP_SHORTCODE and SIP_MEETING indicate internal or external calls. So far we've only be able to confirm tha...

Hi, I was looking at the stats from Control Hub for calls to and from PSTN.  The calls consistently report "high receive latency" on our call leg, with latency between 791 and 794ms. Switching recording off removes that high latency and greatly impro...

Currently migrating to Webex Calling. We have approximately 70 users migrated and using Local Gateway to integrate Webex Calling with on prem users. We have an issue with calls dialed from the directory on a Webex Mini not ringing the on prem users d...

The Business Texting option for the desktop client works extremely well (congrats on the seamless rollout there). Question:  The YouTube video says Business Texting is coming to mobile "shortly".  Is anyone able to provide additional details as to th...