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Speed Dials on Webex Calling (Unified CM)

desmobrains
Level 1
Level 1

Hello guys,

Is there any way to implement speed dials on Webex Calling (Unified CM)?

We are trying to get rid of the hard phones, but we are stuck as facility management wants the users to be able to quick dial security and emergency services.

UC infra:

CUCM 14, CUC14, MRA,

Control Hub (Pro pack), Webex App with unified CM calling and voicemail.

Any ideas are welcomed.

Cheers,

Panos

 

3 Replies 3

lisa_lennon
Level 1
Level 1
In Control Hub, Management, Device, click on the device. Device Management, Configure Layout - Manage and choose custom layout and add the speed dial.

kgroves42
Level 3
Level 3

It is not really a "Speed Dial" , but maybe you can try adding a contact to the App? 

https://help.webex.com/en-us/article/z3397j/Webex-App-%7C-Add-someone-to-your-Contacts-list

 

You can also create organizational contacts that are available to everyone. You can also synchronize those contacts from LDAP or CUCM vs. maintaining them directly in WCH.