Unable to assign a toll-free number to a virtual line
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02-24-2025 05:22 AM
I have added the number but when I go to create a virtual line it does not show as one of the options. Is there a restriction on assigning toll-free numbers to virtual lines?
I have a mailbox with a local number, but I also need the toll-free number to go to the same mailbox.
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02-24-2025 05:35 AM - edited 02-24-2025 05:56 AM
Hello we just ran into this and that is not supported.
Also you should be able to get around this by assigning the 800 number to an AA and then just forward it to your voice Mail box
Thanks
Ken
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02-24-2025 06:15 AM
Thanks. I was able to "roll" it using a hunt group. I was hoping there was a better solution.
