Using the second port ATA 192 (Webex Calling)

[johnmannarino1]

How do you configure the second port on the ATA 192? I set up the first port using the flow: Add workspace, add device, add number. But now when i try to configure the second port, i am only given the choice to pick from existing users!

[Vaijanath Sonvane]

If anyone looking to configure both ports on ATA in WxC then below are the steps:

1. Create 1st Workspace, Add ATA Device with its MAC Address and Assign Phone Number/Extension. This will automatically configure the 1st line on ATA device.
2. Create 2nd Workspace, DO NOT add any device but Assign Phone Number/Extension.
3. Go to the Devices >> Select ATA device configured for 1st Workspace.
4. On the ATA configuration, go to Device Management >> Configure Ports. Under this section you can select second port and assign 2nd Workspace line. 

Please note that:

• 1. This configuration consumes two workspace licenses.
• 2. Virtual lines aren’t supported on ATA devices.

[MichaelRalston0900]

I believe there is an similar way to what dtibbe provided but you can use a workspace license instead of a professional license. If you create a second workspace with Webex Calling but no device, you can assign a common area license to it. Then you can assign that number to the second line of the existing ATA since the original workspace has no device already assigned.

[Pasha Teplitsky]

So when you add an ATA, one of the ports has to be assigned to a user?

[jonpauley]

Right?  What if you want one port to be a fax machine and one port to be a credit card machine?  Do you just have to create a dummy user with a more expensive license since you can't seem to assign a second workspace?  This is rather frustrating.

[dtibbe]

If you open from the device page, you may scoll down in the slide out and configure the ports. There should be already the first one assigned and you may assign a second user (with its number/extension).

So before you need to configure a user, assign a WxC license and an extension. Both lines need seperate licenses.

[jonpauley]

But what if you want to assign the 2nd port to another workspace for a single purpose device like a credit card reader or postage machine?

[kevin.carlson]

I have this exact same issue.  I can't assign another workspace for the secondary line.