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Webex - call forwarding on behalf of another user

GrahamP
Level 1
Level 1

Hi all, 

I'm sure this is probably a really easy fix but I can'f for the life of me find it...
Firstly our organisation is using Webex and CUCM.

I have Team Leads requesting delegate authority to forward calls on their team members behalf while they are on leave etc.
Any suggestions on how I can best facilitate? (Without giving any admin access to the lead preferably)

Thanks!

1 Reply 1

Vaijanath Sonvane
VIP Alumni
VIP Alumni

Hi @GrahamP,

Only Admin or End User can enable or disable Call Forwarding. I don't think you can delegate access to team members without giving them Admin access.

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.