Hello Everyone. We have a customer administrator who have full admin permissions and cant able to add/Remove/Edit the Telephone numbers in control hub . Please assist on this.
Forum Posts
Bonjour j’ai acheté un Cisco 8851 il me demande le code d’activation au démarrage donc j’ai installer webex mais quand je mais le code d’activation ça marche pas et mon périphérique apparaît pas sur l’application webex
Hello everybodyone of our departments of 3 people would like to operate as follows.When the main switchboard rings, all the agents would like to be able to intercept itbut they do not want when they call them personally that others can intercept thei...
Ok, I am not 100% sure on the best way of doing this but just trying to give better functionality to our end users.Scenario: User is using MS teams and to make sure everything works as expected Webex Calling is installed and signed in. Well after 60 ...
You can migrate yealink phones to webex and use the directories on the yealink phones, this is a good opportunity to win new customers https://youtu.be/RSVSN9p6hSE?si=W6oerF4l9ELw4SMu https://youtu.be/9pgl4fstX6Y?si=rdz9VxC7UDokVtll
Do we need main phone# for a location to enable calling via BYOGatway ?
Need Assistance- We sent up the basic Webex calling contact center for our Talent Aquisition team. The issue I am having is that I have them assigned to a queue and attached to the specific departments auto attendant. When our talent team dials o...
Is there a way to copy the text of the phone number of a voicemail that has been forwarded so that it may be pasted in the Calling Dial pad to call the person that left the voicemail back, instead of using the green Audio button that calls back the p...
Hello. I am trying to do a simple operation but I have a problem. I have 3 Webex phones 1 - Standard 2 - Old 3 - Young The operation expected by the service Call from outside, it rings on the Standard. If no answer or busy after 5 rings, forwarding t...
We have a UCCX script for our support line that currently allows the caller to record a message, and then that message is uploaded into Salesforce where it is associated with the correct case number. We have duplicated this script logic into a WxCC F...
Over the last week or so our business' Webex calling has been experiencing some rather odd events when calling outbound. About 30% of the numbers we call and reach an automated voicemail greeting, the greeting is garbled and high pitched. I have done...
Hello everyone, During initial configuration of Webex calling with local gateway we have encountered audio issue only in one direction - from Webex Cloud to ITSP. There is no audio but only static noise on the RTP stream from Webex. From ISP to Webex...
Information on Webex Calling and TTY support is sparse. Any insights on ADA compliance for TTY for Webex Calling would be appreciated.
Hello all.I am looking for some clarification on the file requirements. In Control Hub, if I go to Location>Calling>Music on hold source I get this:If I go anywhere else to add a custom greeting through Calling>Features>Call Queue>Announcements I get...
Resolved! Make a Standard Webex without 10s delay
Hello I am deploying the Webex calling solution within my companyI would like to do something quite simple when someone calls my switchboard number, it plays an announcement and transfers directly to a number but I can't do it I have created an autom...