Webex Calling Contact

[PATRICK HARRIS]

Migrating to Webex Calling. Have an issue in the Webex App with the Contact Details showing an email address as a phone number (see attached screenshot).

How do I remove the email address as a phone option from the contact detail? We are syncing our AD with the Cisco Directory connector. Any input would be appreciated.

[Vaijanath Sonvane]

Hi Patrick,

It looks like, one of the telephone field for user in AD is configured with email address. Take a look at those fields in AD.

[dtibbe]

Looks like you've forgotten to attach the screenshot?

Is the phone number also from the AD? If so, have you checked if that one is getting accidentally mapped to a wrong field or so?

[PATRICK HARRIS]

See attached screenshot.