Hi @alpaChris,
I acknowledge your concern, as I've encountered the same problem when trying to open the report file. Initially, I believed it was an isolated issue, but I've learned that several other users have experienced the same difficulty. To address this recurring issue, it might be beneficial to submit a feature request through the portal provided below:
https://ciscocollaboration.ideas.aha.io/
Either you can submit the request or let me know and I will open it.
Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.