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Webex Calling Reports Download

alpaChris
Level 1
Level 1

When we create a report in webex calling at
https://admin.webex.com/canned-reports/report-list

After a wait to receive the notification that my report is ready I go back to the site and download a zip file that is named with 103 characters. In that zip file is a csv file with a 103 character name.

It is like everything you could possibly include (and shouldn't) is crammed into that file name. Consequently when you download the zip file and then try to open the csv file you get "Destination Path is too long"

So then you have to extract and or move it to another location.

Can't cisco look at the file naming convention with files from the report hub and come up with something that is not so cumbersome?

thanks

 

1 Reply 1

Vaijanath Sonvane
VIP Alumni
VIP Alumni

Hi @alpaChris,

I acknowledge your concern, as I've encountered the same problem when trying to open the report file. Initially, I believed it was an isolated issue, but I've learned that several other users have experienced the same difficulty. To address this recurring issue, it might be beneficial to submit a feature request through the portal provided below:

https://ciscocollaboration.ideas.aha.io/

Either you can submit the request or let me know and I will open it. 

 

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.