when I answer a call on the reception console, then hit PARK, the call fails I have a call park extension defined any help would be appreciated. thanks
Forum Posts
Resolved! Hoteling
When using Hoteling feature (extension mobility). I hit the guest in button and I am prompted for a user id and password. Does that require that you spell out the email address and password, or is there an option to enter an extension number in...
Recently got my laptop re-imaged and since then I lost phone services to the team. the missing piece of information is the UC domain address in the settings. Any information will be greatly helpful.
Resolved! webex calling auto att schedules
Hello, I have webex calling and I need 3 modes..Day mode, after hours mode, and end of day mode. The receptionist will answer from 8-430. ext 18760 the tellers will answer from 430-6pm hunt group of phones after 6pm,there will be a ni...
Hi, We're using Webex Calling. I recently enabled call recording in Control Hub. When I'm on a call I can see the alert at the top of the call window saying it's being recorded. For the life of me I can't find where the recordings can be accessed....
Hello Experts,We have 2 Cube in a different location connected to Webex Calling, the first cube is registered and working fine, and the call is fine also.But when we configured the second cube with the same configuration it doesn't register nor send ...
Hi all, I'm sure this is probably a really easy fix but I can'f for the life of me find it...Firstly our organisation is using Webex and CUCM.I have Team Leads requesting delegate authority to forward calls on their team members behalf while they are...
Hi, It seems that if you set Call Forward, then a forwarded call appears in Webex as a missed call, even though the call was properly answered at the final destination. Is there a way around this? We're just reviewing some requirements, and the org...
Hello, we have a custoemr of ours that uses the webex plugin within MS Teams, but when they search the directory it is only showing results form their Active Directory and not the broadworks enterprise directory. How do we enable the plug in to searc...
I have a customer with an on-prem CUCM/Unity installation that is considering hosted call control. The CUCM/Unity features they use are pretty simple. The one thing I don't have an answer for is that they have a large quantity of overhead speakers fr...
Can you make outgoing calls on the pc by using the downloaded web app?
Our organization is testing Webex Calling and one concern is with QoS tagging. In Webex Control Hub you can enable or disable tagging for the devices, but how can we be sure what tagging is used and how to control it? Is there a way to confirm the ...
After answering a call in Webex, the call window shows the name or "unknown" for the ID of the caller, but it does not show the extension or number the person called from. How can I display the number of the inbound caller?
