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Webex Calling User able to pull a Live call out of voicemail

lisa_lennon
Level 1
Level 1

Wondering if this is a documented "feature" or not - a recently provisioned customer for Webex Calling has reported that they can intercept a call while the caller is leaving a voice mail message by pressing the lit line key.  They did this to me as I was leaving a message as well.  This is not necessarily a bad feature, but I was wondering if it's documented anywhere and/or can be controlled or disabled?

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