Webex Calls create new conversations in messaging, how to disable ?

[tasutton@washtrust.com]

Hello All !

How are you all ? Great I hope !

Whenever Receive a call in Webex it opens a new conversation. 

This causes my conversation queue to fill very fast and I miss important messages because they have scrolled off of the screen.

Is there a way to disable this ?

Thanks and have a great rest of the week\weekend ! 

Tony

[japontesanchez]

We've been getting reports about getting this feature/bug disabled for months now. Has there been any update/resolution for this?

[Jonathan Robb]

Hi Tony,

The defect referenced by jbordelon52766 is CSCwj67039 and the fix was included in App version 44.6.0.29462

-Jon

[jbordelon52766]

I opened a ticket about this a was told that it was a bug that will be fixed in an upcoming release. I am looking forward to the update. 

[tasutton@washtrust.com]

Great Morning jbordelon52766,

How are you ? Great I hope !
Thanks for the update !
I will not click on Accept Resolution until I see it is fixed, do you know the ver # of the update with the fix so I can know when to look the change ?
Thanks and have a great week !