Webex Devices

We are testing a Webex Room Bar / Cisco Room Navigator and we're running into an issue where the navigator gets power, but no network (no ip) through the switch in our conference room. This is the case whether we use DHCP or manual config.If we plug ...

I have configured several Cisco ATA192s using Webex and have an issue with remote access.  Onsite I have configured all the necessary settings to allow remote access.  In order to do so, the utility makes you change the device "admin" login.  After d...

Hello, My organization has recently begun deploying Room Bar Pro kits running MTR as our video conferencing solution. We have been experiencing sign-on issues. Previously we used Logitech kits running MTR. As part of our configuration -  we ensure we...

Hello,I have two Senheiser ceiling microphones and 4 QSC ceiling speakers connected to my cisco room kit EQ, I have a problem when I do meetings by Teams or Zoom the participants hear the return of their voices.I hope you can help me.

Hi ,  Good Day.  Is there any configuration backup on the Control hub. Something like you can revert the change on the dial-plan , user/agent information , hunt group setting to a previous stage (maybe 2 week ago). This is to avoid there is a misconf...

Hello Community,   Thought this video would be of good use to some of you. In the video above we demo and explain the new Room Release macro! Ever walked by a conference room and saw that the Room calendar showed it was booked... but no one was ...

Hi I trying to setup direct call with 2 room kit. no Internet, webex or mtr.I set the ip and connect 2 dev and make call to other ip. There is nothing happen then just drop. Is brand new with 11.14 sw. Is there anything I need to do ? Register the de...

I am upgrading to a 8851 phone, and use Webex and a land line often, as well as my iphone.  I use an AI note taking system, is there an ideal headset that links to the Cisco IP Phone/Webex and also my iPhone at the same time so I can have my AI runni...

I need your assistance in configuring BYOD on the Cisco Kit equipment. I attempted to connect using the multihead cable, but it only shared the speaker, while the microphone and camera were not available. Could you guide me on how to resolve this iss...

I am unable to register my 4321 router to the webex portal. Receiveing 401/407  response missing Authentication header.  Modified Gateway Configurationcrypto pki trustpoint SLA-TrustPointenrollment pkcs12revocation-check crl!!crypto pki certificate c...

We are trying to connect to a Room Kit Mini, with Miracast set to Infrastructure mode using Dell laptops. We have added a DNS entry for the Broadcast name set on the room kit. The laptop will connect briefly after a few minutes and then goes to "tryi...

We have a Room Bar Pro and two table microphones, but the other participants can't hear us well during meetings. Are there any settings we should adjust to improve the audio experience? Also, if we want to use the built-in microphone array instead of...

Greetings.   We have a Room Kit Codec Plus. We want to use the wired Ethernet port to connect to a small POE switch for our Table Microphone Pros and use the Wi-Fi radio to connect the Codec Plus to our network. However, after we configure Wi-Fi and ...

I have deployed a CS-KIT-K9 in my conference room. There is also a mixer in the conference room that is connected to multiple microphones. I want to send the sound from the AUX 6.35TRS output port of the mixer to the CS-KIT-K9. The AUX output of the ...