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Webex Console as an Operator / we have 2 8851 with multiple Side Cars what's the solution moving them to Webex App we are in a hybrid solution Using the Webex APP in Control under users for Calling selecting registered to CUCMPlan next year moving 1...
I m understanding from my Cisco Partner the in WXCC you can only assign 1 Skill Set Profile to an Agent? How do you accomplish a Agent that needs to answer more that one Skill?
CCisco 8841 2 seperate lines Iand 2 I want the second Ringing line to answer just by picking up the handset cisco 8841 2 separate lines Iino 2 rings I want the second line to answer just by picking up the handset not pressing the button
CUC Call Handler Extension / Menu Options/ several have Pilot numbers to in CUCM for hunt group options. If that call is not answered need to be able to leave message in the Call Handler Extension numberCall Flow Entry Call handler Extension / Select...
