I am having issue with the intermittent dropped during the video call to the external party which using the expressway. Have work with the other party which advise that they did not receive the response from the keepalive intermittently.
We have a Cisco MeetingPlace integrated to our CUCM cluster with sip trunk and is part of the MRG for some video phone .
However we just getting another company integrated to our system. Just wonder if we can have another CUCM cluster ...
My customer has a weird issue when login to the CUIC .
When he use the LDAP credentials to login to CUIC and he's getting "invalid username and password" error.
However the same account credential is able to login to Finesse and CUC...
Good Day .
I am working on a issue on the call forwarding on the skype for business 2015 .
My customer has integration of CUCM and SfB with SIP trunk . Inbound and Outbound Call from SfB user are fine and they are able to set the call forwar...
Need some help on the Script . I am trying to understand one of our customer script and confuse on the Branch connection in the Scripts .
Attached are the print screen of the script . Let said there is 1 agent and engage on the phone ...
I am having the same issue . The problem is that i cannot configure anything on the SNMP v3 as the system did not take the config and come out error "Unable to access SNMP configuration" . I have restarted the SNMP service several time but did ...
Check the logs on C:\Program Files (x86)\Calabrio\Calabrio Recording Export\log , QMExport0001.txt . It will tell you what stop it .
Normally only the following issue
1. The SA account credential is not correct when you setup the QMExport . Setting...
Thank Aeby, I will do 2 test call and capture the CCM logs. 1.) Call user with internal phone and verify the call forwarding work 2.) Call user from external party and verify the call forwarding work .
Thanks Rajan, The route pattern is fine for 004XXXXXXXX . The call forward is working on when a internal extension dial to the user . If we dial to the user from external , the same call forward is not working. Therefore I don't think is the route pa...