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kelvinteh15
Level 1
Level 1
Member since ‎02-21-2006
‎06-15-2025
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  • 65 Posts
  • 1 Solutions
  • 14 Helpful votes Given
  • 1 Helpful votes Received
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Certifications
Enhancing Cisco Security Solutions with Data Analytics
Enhancing Cisco Security Solutions with Data Analytics
Managing Cisco Network Operating Systems
Managing Cisco Network Operating Systems
Managing Cisco Network Operating Systems
Programming for Network Engineers
AI Solutions on Cisco Infrastructure Essentials
Webex Control Hub Professional
Webex Control Hub Professional
Cisco Certified DevNet Associate
Cisco Certified DevNet Associate
Webex Calling Administration Professional
Webex Calling Administration Professional
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Specialist - Collaboration Applications Implementation
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Specialist - Collaboration Applications Implementation
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Specialist - Collaboration Applications Implementation
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Understanding Cisco Network Security
Understanding of Cisco Network Devices
Understanding of Cisco Collaboration Devices and Video Network Devices
Understanding Design for Cisco Internetworking Solutions
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Specialist - Collaboration Core
Cisco Certified Network Professional Security (CCNP Security)
Cisco Certified Network Professional Security (CCNP Security)
Cisco Certified Network Professional Security (CCNP Security)
Cisco Certified Network Professional Security (CCNP Security)
Cisco Certified Specialist - Network Security Firepower
Cisco Certified Specialist - Security Core
Cisco Certified Specialist - Web Content Security
Cisco Certified Specialist - Security Identity Management Implementation
Cisco Certified Specialist - Network Security VPN Implementation
Cisco Certified Specialist - Network Security Firepower
Cisco Certified Specialist - Security Identity Management Implementation
Cisco Certified Specialist - Security Core
Cisco Certified Network Associate Security (CCNA Security)
Cisco Certified Design Professional (CCDP)
Cisco Certified Specialist - Enterprise Design
Cisco Certified Specialist - Enterprise Design
Cisco Certified Design Associate (CCDA)
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
Cisco Certified Specialist - Enterprise Core
Cisco Certified Networking Professional -Enterprise
Cisco Certified Specialist - Enterprise Core
Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
Cisco Certified Networking Professional -Enterprise
Cisco Certified Specialist - Enterprise Core
Cisco Certified Networking Professional -Enterprise
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
CCNA
CCNA
CCNA

User Activity

Call drop within second when Agent pickup the call from Webex CC

06-15-2025
There is issue on intermittent drop (within 2 second) when Webex CC agent answer the call. The call is not terminate by agent. Are we able to get the logs similar like previous CUCM (CCM logs) + UCCX (MIVR logs) to toubleshoot further . Any tool that...

Need help call routing setup for Webex Cloud Connect Provider and LGW

04-09-2025
Hi ,  We have Webex Calling with LGW in Australia and using CCP for the NZ number . CCP have provide us the NZ number for our agent and the incoming and outgoing call for the user with the NZ number is working fine. However i am having issue to have ...

How to start to integrate Webex App and Webex CC desktop

07-30-2024
Hi all,  Good day.  Currently we have agent login to both app and answer the CC call using the Webex App . I have seen some of the youtube video that the Webex App and Webex CC desktop in one interface. Is there a feature in the Control hub to enable...

No NTP setting for my webex Room kit (Registered to Control Hub)

06-20-2024
Hi All,  Just wonder why there is no NTP setup/configuraiton show in my Webex room kit with RoomOS 11.17.1.9 . Are the Webe Room Kit get the time sync directly from the Webex control hub now ? Do i still need to worries on the NTP ?    Best regards, ...

Factory reset exisiting registered Webex room kit.

06-12-2024
Hi all,  There is some issue on the Webex Registered Room Kit and customer has factory reset the device. It is possible to connect it back to the webex by just generate the code from the same workspace and use for the same factory reset device ? What...
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Community Statistics
Member Since ‎02-21-2006 09:28 PM
Date Last Visited ‎06-15-2025 11:11 PM
Posts 65
Total Helpful Votes Received 1
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