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how to send device log file more than 20MB

pradipbinnar
Level 1
Level 1

Hi team,

I am on working one case with cisco team, cisco tech support wants device log, i have taken that but file size is 28Mb. it's not working to send on mail, getting error file size is large. 

give me solution how to send log.

1 Accepted Solution

sreyesmo
Cisco Employee
Cisco Employee

If you have a case already opened, go to your Support Case Management (SCM), login and select the case you need. You will have the option to upload files there. The URL to access is:

https://mycase.cloudapps.cisco.com/case

View solution in original post

1 Reply 1

sreyesmo
Cisco Employee
Cisco Employee

If you have a case already opened, go to your Support Case Management (SCM), login and select the case you need. You will have the option to upload files there. The URL to access is:

https://mycase.cloudapps.cisco.com/case