Webex Devices

Good morning! I am looking for a way to receive a notification (preferably an email) when any piece of Webex equipment receives a software update. If there's a semi-regular web page that has update information, that would be acceptable as well. For s...

Good Day,  We have WebEx desk pro endpoints when registered to cloud, the video quality and streaming for any shared video is good. but when registered to on-premise CUCM , the video quality and the shared screens quality become too bad.  Please any ...

I am looking for examples of how other administrators have managed the adoption of Webex Assistant Skills within their organization. How do users become aware of what "capabilities/skills' the devices have, for example: adoption cards, help bots, new...

Hi,Sometimes our users want to attend meetings and would like to change the room name to reflect their group or cohort specifically for that meeting. For example if my room name is "Level 1 meeting" room an user may want it renamed to "USA Delegation...

Hello, I would like to find out if there is a way to set network port #2 (I use it for the Touch 10) to a static IP? The network that I am using is DHCP but from time to time the system will not pull an IP. With the most recent versions of CE I have ...

I have a Webex Desk Pro, and for the most part, its really awesome. But one of the killer features is that it can connect to a laptop via USB-C and act as a second monitor and extend the camera and mic to the host computer. This allows me to join con...

Hi! I have had no problems with my headset in the past but all of a sudden I can't get audio from my laptop regardless if I use the USB dongle or the USBC cable. It does however work with the 3,5mm audio cable. It also works well to connect to my pho...

Hi all,I have a problem with the USB adapter on my HP EliteBook 850 G6. The adapter is resetting my USB port even after removal and repeatedly (which is annoying)  .In the Event viewer of my HP laptop I have this "Detected unrecognized USB driver (\D...

there is a new feature that Administrator can  Control for Video Device Layouts for on premises, i set it to Grid, and it is NOT working, i opened a TAC case, SR 692297365, but case been pending. just wonder is this feature working on your site ? htt...

When you share wireless content in my room kit I no longer see the participants, only if I have an HDMI cable Is this normal?

I have a Webex Room kit that lost the connection to the Webex cloud and as such is not registered anymore.Of course from the Webex admin hub browsing to the webpage does not work.I can browse to the IP of the codec but login is not working because I ...

we integrated webex into teams following artice below:-https://help.webex.com/en-US/article/nffx8kj/Deploy-the-Cisco-Webex-Video-Integration-for-Microsoft-Teams Initially , enabled it for few users running the command individually for them. today, i ...

Hi everyone, for a few days now webex has been giving me a problem in sharing a power point presentation during a meeting. I attach the screenshot. Help me please!