Webex Devices

Hello, We have a couple WebEx Board 55s. They work well but we do notice some sporadic 'disconnects' causing the boards to have to rejoin a meeting. The connection is wired and our internet speed is 100Mbps fiber. I have a Cisco ASA but there is a tc...

Hi All,We are not able to change the date and time format for our phones 88XX 3pp Phones. We found this article in WebEx Help https://help.webex.com/en-us/article/ngitsgm/Change-the-Date-and-Time-Format-on-Desk-Phones but unfortunately the settings i...

Every time I use Bing, I notice that even though there is no output, there is audible "output." Now that I've noticed it, I find it to be really bothersome because I have a headset that can swap automatically between my computer and my phone dependin...

Hi~~Guys, My customer has two codec devices. He plans to buy two cloud device registration license to connect to Webex control hub. whether it is possible to open two different conferences (meeting and call) at the same time?(Not two devices holding ...

Webex Room Kit Plus. This unit has a 1/8" mini stereo audio output. Can this output be configured to be a mono output?  Some audio gear mono signal is on the left channel. Is there perhaps a mono signal on the left channel? Thanks for you time,

Is there a way to turn on 'Provider MicrosoftTeams Compatibility Mode' on the SX10 and SX20? I've got it turned on for the Cisco Webex Room Kit Plus, Mini, and Boards, but I don't see the setting for the SX10 or SX20.Thanks, KM

We were just upgraded from UC One to Webex. However, the "ring on base" feature of the Plantronics Savi 8220 headsets that we have does not appear to work — no matter what setting we try, the ringtone only happens in the headset itself, not on the ba...

We have an SX80 register on prem that is dialing a long sip address when booking through outlook 365. TMSXE confirms the meeting and the join button shows on the touch panel but is dialing a long string of characters. I have attached a photo of recen...

Hello,I would like to see if it's possible to add a Teams or Zoom app to the homescreen of the Webex Desk Mini. We use other meeting software in addition to Webex and it would be great if we could get all of them on the homescreen.Thank you.

HiI am stuck with an Android version on my LG Phone. Since today the webex app just stopped working. It wants me to login in and will not proceed further without upgrading the OS.  The LG Phone tells me there are no updates to apply - basically there...

HelloWe had a user try to dial an MS Teams meeting to another company and our CVI string kept being appended to it.  Image is attached.  We have a speed dial for our own CVI string but not sure why the system would be appending it to a manually enter...

I've been using a Headset 730 on my Surface Laptop 3 for several months now and it's been great. Noise cancellation worked great, etc. Just recently it's like it's gone to a very basic headset. In Windows I now see Headphones (Headset 730 Stereo) and...

Hello Friends.We are attempting to allow WebRtc traffic from our Webex Device to google-meet in our network, following the google document below - However we are finding undocumented IP addresses getting denied, and therefore WebRtc calls not working...