08-13-2022 03:19 AM
Hello,
I have displayed several 7821 MPP phones with Webex Calling.
Some of these have DID numbers assigned as well as four digit extensions and these display the DID number on the top line of the display between the time on the left and the date on the right.
Other 7821 phones do not have DID numbers installed - just four digit extensions. In this case a seemingly random string of ten alphanumeric characters is displayed where the other phones display their allocated DID.
The customer wants this meaningless text removed or customized to display something useful. I cannot find anything in the documentation or on the Control Hub that allows me to do this - is it possible?
The picture below shows the issue.
04-07-2025 02:28 AM
Did you get an resolution here? We appear to be hitting the same issue
10-31-2023 09:36 AM - edited 10-31-2023 09:42 AM
I have the same problem and I can't find anything in the documentation.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide