We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
We want to build integration using Webex API and Webhooks. As result we want get next usecase:1. User allow us to make API call and setup Webhook with provided Access Token(via OAuth Authorization URL)2. We setup on our side Webhook for meeting event...
Hi I am looking for way to monitor "Agent Events" over Webex Calling.how can I get Agent Login\logout events in real time? I need to know when an agent start working.thanks,
Hello Community! I have started creating a bot and would like to get an output based on user input. Example: User: @AskCSON case 413546 Output: Returning case details. Information are saved on an table (excel file). I have tried with dialog flow, but...
So many updates so far in 2024 with Webex for Developers Read all about them in in the February Newsletter Check it out here
When I use the https://webexapis.com/v1/people interface to get the list of people, the return value only contains the information of one person, not the other person's information, but in the Webex mobile app, my list contains other contacts
Hello All, As it is mentioned that the Meetings-related XML APIs will be deprecate and go EOL by March 2024, we are trying to test the Rest API. We are using it with with SAP LMS / SuccessFactors Learning. But we are testing the REST API with these ...
I have some questions to ask about tokens. How the token is written to the SDK, or it does not need to be written to the SDK. And when I used the code in the demo to get the collection of calendar meetings, I got an error with InternalError. Excuse m...
I have added permission to create meetings in my integration, but I still get a 403 error when I use a token to create a meeting
Is there an API to open the webgui of a vc unit via CCH using the bearer token?
Hi, we are switching to the REST API from the XML API We need to retrieve the HostKey for meetings. In the documentation it states that the Meetings - Get a Meeting | Webex for Developers GET call will return the HostKey as a string. However, in our ...
Hot-off-the-press! "Introducing SCIM 2.0: Revolutionizing User Identity Management on Webex" about unleashing the power of SCIM2.0, an industry standard implemented by Webex designed to make managing user identities a breeze. With automation and inno...
Interested in widget development for the Webex Contact Center? Catch the latest webinar from the Webex Developer Evangelism team on "Unlocking the Power of Custom Widgets in Webex Contact Center". This is a fantastic opportunity for anyone looking to...
Hi, I found some examples where the header widget is defined with "header", and other where "advancedHeader" is used instead on the Desktop layout json file. What is the difference? Thanks, Victor
Hello. I`m trying to control a Global Cache Flex relay unit, via PUT command. I have used Insomnia to control the device, and it works fine from there. When I use Cisco to control this, I get an error back from the device. It looks like this: 16:23:3...
Hello Dears Good Day! how to integrate with Microsoft Power Bi to get the data for the following KPIs Total # of Webex users.Total # of Webex active usersTotal # of Webex inactive users% of unutilized Webex extensions Thanks