Webex for Developers

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We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...

philbell by Cisco Employee
  • 2605 Views
  • 1 replies
  • 3 Helpful votes

Hi team,I am a developer from Josys. I am using this API for getting all Users from my Webex Organization.So in the API, we have an optional parameter, it's orgId.- If I don't provide it, the response included the lastActivity field in each User reco...

Using Get Detailed Call History feature, we're able to get an itemized log/list of all call events that have happened within our organization. The details provided are plentiful, even including voicemails as a type of call. However, I'd like to know ...

ahmad-allaou by Community Member
  • 1844 Views
  • 6 replies
  • 0 Helpful votes

Hi all,Not sure whether you can help or not as I tried another community and had no response.I was given the above and told to bring back Abandoned and Answered by location. As a complete newbie to this it is a bit of a mind blowing thing, especially...

Hi All, We are planning to write Connector (Middleware) for Cisco WebEx Contact Center. This middleware will handle all the request from agents (like login, logout, change status etc.) and call respective REST API of WebEX Contact Center. This middle...