We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
I'm using the following API to perform a consult Desktop.agentContact.consult The consult works, however, I can't see how we "complete" the consult. If the agent presses "end" we end the interaction, same if the agent hangs up, etc. I'm assuming I c...
Is there a way to utilize the APIs to delete a meeting given its number (not meetingID)?
I have tried Oauth Integration and provided the scope for spark-compliance:events_read . While getting the access token I am seeing that the scope is only for "scope": "spark:kms". After logging in I am not able to see an out of office dialogue box l...
I have tried a lot of times to get an access token. But it failed to set scopes. I have tried with lots of scopes. Here is one of them: "meeting:schedules_read" Still I couldn't succeed in getting an access token with scopes. Aren't all the scopes av...
Hi,I would like to ask about Webex Calling REST API. I'm trying to perform simple agent-to-agent calling scenario using API requests (following this CallControl documentation) but somehow the created call (by Agent1) is not associated with Agent2. An...
I may just be missing it but I don't see an API to find out what location a webex calling user has been configured for. If there is one could someone share what it is?
Hi, Just to confirm that as per current available Webex Calling APIs is not possible to monitor alarms, thresholds, services status, etc from a third-party tool like Nagios by leveraging Webex Calling APIs, right?
Anyone know if there's a way to get adaptive cards to display as full-width in webex? MS teams seems to support this through adding "msteams": { "width": "full" } to the json, but this doesn't do anything for webex.Basically I'm just trying to get th...
Hello all, I am looking to see if I am doing the right thing. I am trying to download recorded meeting files from people within my company, so we could have them all in one place. Is this the correct target URL (playback recorded events) hubspot.webe...
Webex Publish API not formatting text. When we send data : "<b>Hi</b>"It is just publishing same as this <b>Hi</b>, not Hi
Hi, I am trying to embed an iframe within WXCC desktop layout under navigation area. I am able to load the iframe fine however there is no access to microphone, camera, clipboard etc. I did include the allow property for iframe but not sure if this i...
HelloWe have a backend who needs to login. So that means that there is no Human who is logging in. How can we get the access token?We saw that every authenticaton flows use human interaction (a redirect URI with login page appears and after the user ...
We have a web application which contains a button to invoke a JavaScript function which copies text from a textbox to the users clipboard. This functions works perfectly when the application is browsed directly. However, when we embed the application...
Hi team,In our application, we were using webhook based on the target URL: https://0.0.0.0:8000 and was working fine. But recently, we observing some issues. Our application is unable to create webhook based on same target URL. Here is the error :we...
I created a service app allowing me to create meetings on behalf of other webex users within my organization; all I needed was the bearer token to provide the correct authentication. However, when I use the meeting invitees endpoint, with the same be...
