Webex for Developers

Resolved! Welcome Webex Contact Center Developers!

We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...

Assigning Cohost

Hi everyone, Could you help in the issue we got about assign (make) host to guest before the meeting start, so that he/she can start the meeting him/herself with Host Key or something? Our problem is we need to wait for host all the time to start the...

Resolved! Create integration belongs to int environment

Hi, I am trying to create an integration app to test with int environment, How can we do that? the basis issue here is for the authentication in int environment it should redirect to idbrokerbts.webex.com as the CI token for the user can be generat...

Webex Embeded App guest user display name is empty

Hi Webex Team,I have created webex embeded app, when guest user try to access same app during meeting I'm getting display name and mail id both empty through sdk. Can you please help me to get guest user email id and display name, PII is aleady enabl...

webexcc redirect after logout

We are trying to implement WebexCC as identity provider.We are able to use oauth2 endpoints for authorizing user and obtaing access token and also log out, however there is a problem with redirection back to our page after logout. When logout endpoin...

RoomOS Macros

Does anyone here have experience with RoomOS macros? I'm looking for information on getting started. Ultimately I'd like to create a Macro that can be used to report an issue ie create a message in a WEbex space or open a ticket using our ticketing...

Resolved! How long will LstmeetingattendeeHistory API requires to populate data

"LstmeetingattendeeHistory" XML API is not populating the attendance history immediately after closure of meeting. It takes some time to populate the response. 1) Can you let me whether it populates the data immediately or there is some time lag?2) I...

Transcript and Recording Webhooks

when we receive a transcriptionCreated webhook event notification, is it safe to assume that all of the recording and other resources available by api are created/processed for the meeting that generated the webhook event and can be accessed through ...

Power pack Issues

I created a space with 4K+ (4332) users this morning using power pack where I uploaded a CSV file with list of all email addresses.It started adding people and stopped at around 1K mark - It then proceeded slowly afterwards.Issue I am facing now is:a...

Proper popup support on Mobile Webex apps.

Hi there, It looks like we can't use OAUTH code authentication because Webex mobile apps on Android and iOS don't have the proper handling for creating popup windows in their webView (proper configs to allow that.)On Android it should be very easy to...

Resolved! Desktop JS SDK Sample - Sample Widget working with the SDK library

Thanks for the great example Niko..A couple of things here: Desktop.agentStateInfo.latestData.teamName doesn't seem to return the Team Name of the agent, why would that be undefined?I have a use case where an agent would use a Widget transfer list (l...

Resolved! Recording password in available in Webex XML API response

The response of "Lstrecording" XML API call is returning "password" with empty value. Even though there was a password available for that recording which can be seen in web portal. The response of "List Recordings" REST API call for same meeting id i...

Resolved! Redirect Integration URL errors

If the redirect URL or other parameters of an integration change and you do not use the most up-to-date Authorization URL, you might receive the below error in your integration: "We've encountered an error. Try again later." In that case, is it sti...

Resolved! Bot user detection

Can a Bot return any data about who is using the bot back to the bot developer?

Resolved! Webex Bot to send private messages after prompt from space?

Hi, I'm working on part of a Bot that would send a private message to every member of a space after being prompted in the main space (or on a timed basis). Does anyone have any resources for this? I can only see material for sending a message within ...

Resolved! When is the personality marked as 'clickToDial' in Webex Calling API?

Call object in List Calls / Get Call Details API has 'personality' field(originator, terminator and clickToDial).When is the personality marked as 'clickToDial'? In addition,What is the best practice to detect whether a call is 'incoming' or 'outgoin...