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Can't create or update user's avatar with people API

eddiechang7142
Level 1
Level 1

I can successfully use the People API to create or update users as an organization administrator.

However, when using a Partner administrator account (with full access permissions) and including the OrgId parameter,

I receive a [403] Forbidden - Failed to create avatar session error.

By the way, I am using the same avatar URL.

4 Replies 4

Vaijanath Sonvane
VIP Alumni
VIP Alumni

Hi @eddiechang7142,

As a partner administrator, first try to get the list of organizations using GET API request. The response will show you the details of all the organizations that you manage and their "id". This "id" is what you need to enter in "orgId" when you try to update or create people in customer's organization. 

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.

Thank you for your response.

I am indeed using that method to obtain the organization ID, and my APIs work correctly without modifying the personal avatar.

Janos Benyovszki
Cisco Employee
Cisco Employee

@eddiechang7142 yo ualso opened a support ticket for this issue, we are handling it there.

Any help would be greatly appreciated, thank you.