After updating to Monterey MacOs Webex can't join the meetings with the error "The Webex site is not currently available. Try again later"
I have the same problem using Webex on Monterey. I have followed the instructions for clearing the Webex cache and it does not help. I wonder if it is a problem with M1-based Macs since this seems to affect only some people.
This is the information I used to clear the cache: https://help.webex.com/en-US/article/WBX000026120/How-Do-I-Clear-the-Webex-Cache-on-a-Mac?
I've also removed all the related to cisco/webex content from `~/Library/Caches` and `~/Library/Application Support`, restart the app, login, and still can't join or create a meeting.
@Nithin Eluvathingal, yes M1 chip.
Besides my M1 MacBook Air, I also tested it on my MacBook Pro 2017. On the x86 Device it works fine.... next week I will test it with my brand new M1 MAX MacBook Pro.
I asked our Corporate Collaboration Engineers to open a case with Cisco.
We just verified it with a virgin and brand new M1 Pro MacBook Pro 14 and with Monterey. Also this device has issues and cannot connect to a Webex Meeting.
So in short, the problem is with ARM Based Macs and Monterey as operating system.
I reported the issue via email, but I have a same problem, but with my new M1 Pro MacBook Pro. Fresh installed the app, tried cleaning a cache, but I get the same message.
Does somone see there exist different Image:
Macs mit Intel-Chip: https://binaries.webex.com/WebexTeamsDesktop-MACOS-Gold/Webex.dmg