Deleted recurring meeting still show on dashboard and reminders

[Persio Pucci]

I have a recurring meeting that I was part of that I have deleted from my calendar on Outlook and on Webex, but it still shows up on the dashboard, and will give a reminder. How can I delete this meeting?

[anhoy]

How did you originally delete/remove the meeting series? Did you open the series and decline it, or did you delete the series from your Outlook and didn't send the cancellation? 

If you deleted the meeting series without sending a decline, then that is what is most likely causing this to stick as the meeting from the backend still thinks you're invited to it, hence still giving you reminders and showing up on your upcoming meeting calendar on your webex meeting site.

Are you the host of this meeting? If not, recommendation is to reach out to the host and see if they can remove you from the invite as it'll most likely still show you're invited on their end.

[John Steele]

Try disabling/enabling the hybrid calendar for that user and then do the same in personal webex page.

[Persio Pucci]

Can't find that option on both the app and the page, can you give me directions?

[Andy Chen]

I guess it's in Control Hub-MANAGEMENT/Users/Hybrid Services    

[Persio Pucci]

I don't see those. I am an end user, do I have access to that?

[Andy Chen]

May be caused by the computer's own calendar

[Persio Pucci]

Outlook Calendar was the first place I deleted this schedule, as it is usually enough. Also I have deleted from the Webex App schedule (it does not show on any calendar). It still shows on the cisco.webex.com page calendar, I can see the details but I there is no option to remove it on that page.

Does not show on Outlook (Thursday 3:45pm, should overlap with the 3:00pm meeting)

Does not show on the Webex App calendar (Thursday 3:45pm, should overlap with the 3:00pm meeting)

It shows on the list of upcoming meetings on the Webex Site calendar (highlighted)

And although it does not show on my app or Outlook, I still get Webex App notifications

[slaskow3]

Was there ever a resolution to this? I have the same issue.

[Persio Pucci]

Never, I still get these today…