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Cisco 240AC unreachable

HNeuwirth1553
Level 1
Level 1

my mesh network shut itself off yesterday after two years of pretty much trouble free use.  All of my access points now blink red/yellow/green and i cannot log onto the primary access point.  

Undoubtedly some piece of firmware is out of date or failed an update.  I am pretty sure I updated firmware to current version last summer.

How to proceed to restore my network? Factory reset, if it will work, is an acceptable alternative.

thanks,

1 Reply 1

balaji.bandi
Hall of Fame
Hall of Fame

connect the console and post complete boot logs.

Factory reset, if it will work, is an acceptable alternative.  <<-- if you do factory all the config will be gone.

if going factory reset route. make sure you know how to configure again back from scratch.

https://www.cisco.com/c/en/us/td/docs/wireless/access_point/csbap/CBW_Admin/Admin/en_US/b_Cisco_AP_Admin_Guide/b_Cisco_AP_Admin_Guide_chapter_010.html

BB

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