Cisco WAP150 Captive Portal for Guest Access

[Sivu]

Hi Everyone,

I am configuring a guest account using the Captive Portal on the Cisco WAP150. have created local users on the AP and selected the option for 'local' database verification for user authentication. I have configured the instance, associate it to a Virtual AP (Guest) and enable the Captive Portal for user authentication before the user is granted access. Problem is, I get the IP address from my DHCP server (which is my Gateway) but cannot ping my gateway as a result I cannot browse the internet and the Captive Portal doesn't pop up the screen to put the credentials to verify the user on the local database. When I disable Captive Portal under 'Global Configuration' then I can ping my gateway and I'm able to browse the internet, but still no pop up screen to put credentials. Not sure what am I missing, would you please assist. thank you.

[balaji.bandi]

Look at the good document with step by step and verify the configuration.

https://community.cisco.com/t5/small-business-support-documents/initial-configuration-of-the-wap150-wap351-wap361-and-wap371/ta-p/3172042

By the what device you trying to test ?

[Sivu]

Hi Balaji,

Thank you. I have double checked the document you shared and my config is accordingly. I am using my laptop to connect to the Guest network. I am getting an IP address but the web portal for credentials verification does not show up, as a result I do not have internet access.

[balaji.bandi]

what is the redirect URL you mentioned while configuration.

have you looked logs any message, which can indicative for you to identify the issue ?