06-16-2015 02:35 AM
Just wander if somebody could help me to find answer for my problem. I mark IP packets on device connected (laptop’s WiFi NIC) to WAP 371 with DSCP 46 – so packet which ender AP is marked with Expected Forwarding value. Do I need to do anything else to make sure this packet will be prioritized and send out as soon as possible or it will work automatically? Will packed has the same DSCP value when exit AP or I have to mark it again on the device?
06-16-2015 08:33 AM
My name Eric Moyers. I am an Engineer in the Small Business Support Center.
Great Question. At this point the WAP does not know what to do with those packets.
You need to configure QoS now on the WAP371. Chapter 7 of the admin guide, is a great starting point for this.
http://www.cisco.com/c/dam/en/us/td/docs/wireless/access_point/csbap/wap371/administration/guide/1_0_0_10/1CSWAP371-SWUM100_1_0_0_10.pdf
If you need further assistance with this, please call the Support center and an engineer would be glad to assist you further.
http://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
Eric Moyers
.:|:.:|:. CISCO | Cisco Presales Technical Support | Wireless Subject Matter Expert
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06-16-2015 08:44 AM
Hi Eric,
Thank you for your reply.
I've read the chapter 7 and nearly everything is clear. Only thing which I don't understand is how to set Policy Map to prioritize traffic instead of assigning CIR.
06-16-2015 12:59 PM
What was your case number? Let me check on that.
Eric Moyers
06-17-2015 01:39 AM
Hi Eric,
Thank you for your reply – really appreciate this.
First I must say I really like Cisco WAP access points and I absolutely love cluster solution. After I installed couple of WAP 321 in few companies and WAP121 decided to ask that they will be only WiFi devices for small business which my company will sell. However so far I used to set standard features and rest like cluster were easy to set so I’ve never had to contact Cisco support.
Now I bought 3xWAP371 for more complex setup to network where Guest access and quality of service is required so went into problems which I hoped Cisco support would help. I was quite annoyed by engineers’ answers but after I realized they are only first level support - they tried to help but problems just were above their knowledge. I will describe them later if you are interested, however I don’t want to provide case numbers as they tried to help me.
At this point I’m glad you read forum and you know what I’m talking about so I will be happy if you could help me.
I’ve read documentation and few things are not clear on Policy Map and if you explain them the issue will be resolved for me.
I created Class Map which classify required traffic and now I need to create Policy Map which will give priority for this traffic. I have options
Once again thank you for your help.
Other issues with support:
06-17-2015 07:24 AM
I was able to find your case. I wanted that in order to see what had been accomplished so far.
Committed Rate: It is the data rate that is guaranteed all the time for the user, regardless of the number of users present in the network.
Committed Burst: It is the maximum amount of data that can be transferred in the network.
Mark Class of Services: This categorizes all packets for the associated traffic stream with the specified class of service value in the priority field of the 802.1p header.
Mark IP DSCP: This categorizes all packets for the associated traffic stream with the IP DSCP value you select from the list.
Mark IP Precedence: It categorizes all packets for the associated traffic stream with the specified IP precedence value which is entered in the precedence value field.
The answers came from a Cisco knowledge base. It is also available for the public.
http://sbkb.cisco.com
Here are four article found there that will be of help to you. (Even though they mention WAP551/561, they are generic enough to still apply to the WAP371.
http://sbkb.cisco.com/CiscoSB/ukp.aspx?pid=2&vw=1&articleid=4374
http://sbkb.cisco.com/CiscoSB/ukp.aspx?pid=2&vw=1&articleid=4338
http://sbkb.cisco.com/CiscoSB/ukp.aspx?pid=2&vw=1&articleid=4380
http://sbkb.cisco.com/CiscoSB/ukp.aspx?pid=2&vw=1&articleid=4376
I hope that this has answered your questions and helped you.
Eric Moyers
.:|:.:|:. CISCO | Cisco Presales Technical Support | Wireless Subject Matter Expert
Please rate helpful Posts and Let others know when your Question has been answered.
06-17-2015 08:10 AM
Eric,
Thank you for your help.
I found above before. Maybe I'm not clever enough and don't understand things but could you clarify following please?
1. "Mark IP Precedence: It categorizes all packets for the associated traffic stream with the specified IP precedence value which is entered in the precedence value field."
Does it mean it set IP Precedence to packet and send it out of Access Point only or it actually set IP precedence to packed and process it according to it - so prioritize the packet?
2. When I set Committed Rate does it only reserve min bandwidth or also prioritize the packet?
06-17-2015 09:34 AM
It marks the associated traffic only. The associated traffic it marks is determined by the class map that you attach this policy map to.Your combination of ACL, Class Mapping and Policy Mapping is what will prioritize the packet.
The Committed Rate only deals with the bandwidth with this particular policy map. It does not specifically prioritize the traffic. Just tells how much bandwidth it will be allowed.
Eric Moyers
06-17-2015 10:11 AM
Hi Eric,
Than you for reply.
So there is no way to prioritize traffic coming with DSCP 46?
I can select Class Map for DSCP 46 and then apply Policy Map but only action which I can actually apply is bandwidth settings?
06-17-2015 01:41 PM
It seems like your looking for a prioritize button or check box. But QoS in the whole is doing the prioritizing.
You said you have packets marked coming into the WAP already with DSCP of 46. If you go through the article 4338:
Configuration of IPv4 and IPv6 based Access Control List (ACL) on WAP551 and WAP561 Access Points
There you can configure a rule to give precedence to packets marked with 46. Instead of using "Match Every Packet", under Service Type you will find IP DSCP. There you can use "EF" or "Match to Value ".
This along with your configuration of Client QoS and your Policy Map should give you the prioritizing you are looking for.
06-18-2015 01:12 AM
Eric,
I’m really sorry but this completely doesn’t make any sense for me. It is clear how to select required traffic using Policy Map – I don’t have problem with this. I have problem to apply prioritization to this traffic as an action on Class Map. This article which you gave to me doesn’t show this as it provides a way to classify not apply action.
It took me one hour to find clear and relevant documentation for ASA 5505 which does exactly the same and I’ve already spent 2 days for the same on Cisco WAP371, which is way less complex device and no result.
06-18-2015 07:33 AM
It may be a quicker resolution to your questions if you call in and open a case with one of our Engineers. That way they can log into your AP with you and quickly go through the configuration.
Eric Moyers
06-18-2015 07:56 AM
Sorry Eric, this won't be quicker as I've already log the call a few days ago and still waiting for settings (just simple print screen). Last time when I gave engineer from support access to my laptop I was waisted one day of my time (and had to find solution myself) so won't do this again. If they are not able to send settings how they will be able to set them on my access point?
I guess I don't have any choice then give up on this. Very disappointed:-(
06-18-2015 08:28 AM
In a sense, QoS is a speciality, I would at least try again. Call 1-866-606-1866 you should be able to speak to different engineer.
Eric Moyers
06-16-2015 10:03 AM
Hi Eric,
Could you help me please?
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