1815T not joining controller fully

[shaun barrs]

Does anyone know if the 1815T Officeextend AP is compatible with vWlC 8.5.103.0?  according to the documentation I have seen it should be but I am seeing the AP pull an IP address and partially join before continuously repeating the process over and over again.

From the debugs I have done i see this error message "Unsupported Platform, Config Request Rejected AP Name - Office"

According to Cisco this should be supported?

8.5.135.0	15.3(3)JF8	Lightweight APs: 1600, 1700, 1800i, 1810 OEAP, 1810W, 1815i, 1815m, 1815t, 1815w, 1830, 1850, 2600, 2700, 2800, 3500e, 3500i, 3500p, 3600e, 3600i, 3600p, 3702e, 3702i, 3702p, 3800, 700, 700W, AP802, AP803, Integrated Access Point on Cisco 1100 ISR, ASA5506W-AP702 Outdoor and Industrial APs: 1532E, 1532I, 1540, 1552E, 1552H, 1552I, 1552C, 1552EU, 1552CU, 1552S, 1560, 1570, and IW3700 Note The Cisco Aironet 1550 Series APs with 64-MB memory are not supported. Modules: AIR-RM3010L-x-K9 and AIR-RM3000M
8.5.131.0	15.3(3)JF7
8.5.120.0	15.3(3)JF5
8.5.110.0	15.3(3)JF4
8.5.105.0	15.3(3)JF1
8.5.103.0	15.3(3)JF

I have enabled the DTLS license as I thought this may be causing the problem but that loooks not to be the case.

(Cisco Controller) >show license  sum

        Feature name: ap_count
        License type: Evaluation
         License Eula: Accepted
                Evaluation total period: 12 weeks 6 days
        License state: Inactive, Not-In-Use
        RTU License Count: 200

        Feature name: ap_count (adder)
        License type: Permanent
        License state: Active, In-use
        RTU License Count: 5

        Feature name: data_encryption
        License type: Permanent
        License state: Active, In-use
        License Count: Non-Counted

Any help would be much appreciated.

Thanks,

Shaun

[Rasika Nayanajith]

I would suggest you to upgrade vWLC to 8.5.135.0 & test.

HTH

Rasika

[Leo Laohoo]

---

@shaun barrs wrote:

Does anyone know if the 1815T Officeextend AP is compatible with vWlC 8.5.103.0?   

---

Shaun, 

It is compatible but one's gotta be brave to use this particular version.  It's not stable.  

Rasika's recommendation of using 8.5.135.0 is the best way forward.

[shaun barrs]

Thanks both. I will upgrade to 8.5.135.0 and let you know how I get on.

Thanks,

Shaun

[shaun barrs]

I have upgraded the vWLC to  8.5.135.0.  The 1815T updated it's firmware ok but is still in the same state where it seems to register briefly and then drops off again with the same error message again "Unsupported Platform, Config Request Rejected AP Name - APBC26.C744.1F08"

Below is a debug from the controller showing the output of a debug capwap event, error and mac addr.  Hope this helps to shed some light?

*spamApTask1: Sep 17 20:38:04.808: 00:ea:bd:57:52:c0 Discovery Request from 82.132.*.*:17609

*spamApTask1: Sep 17 20:38:04.808: 00:ea:bd:57:52:c0 ApModel: AIR-AP1815T-E-K9

*spamApTask1: Sep 17 20:38:04.808: 00:ea:bd:57:52:c0 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 200, MaxLicense=200 joined Aps =0
*spamApTask1: Sep 17 20:38:04.808: 00:ea:bd:57:52:c0 apType = 65 apModel: AIR-AP1815T-E-K9

*spamApTask1: Sep 17 20:38:04.808: 00:ea:bd:57:52:c0 apType: Ox41 bundleApImageVer: 8.5.135.0
*spamApTask1: Sep 17 20:38:04.808: 00:ea:bd:57:52:c0 version:8 release:5 maint:135 build:0
*spamApTask1: Sep 17 20:38:04.808: 00:ea:bd:57:52:c0 Discovery Response sent to 82.132.*.* port 17609

*spamApTask1: Sep 17 20:38:04.808: 00:ea:bd:57:52:c0 Discovery Response sent to 82.132.*.*:17609

*spamApTask1: Sep 17 20:38:04.938: 00:ea:bd:57:52:c0 Discovery Request from 82.132.*.*:17609

*spamApTask1: Sep 17 20:38:04.938: 00:ea:bd:57:52:c0 ApModel: AIR-AP1815T-E-K9

*spamApTask1: Sep 17 20:38:04.938: 00:ea:bd:57:52:c0 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 200, MaxLicense=200 joined Aps =0
*spamApTask1: Sep 17 20:38:04.938: 00:ea:bd:57:52:c0 apType = 65 apModel: AIR-AP1815T-E-K9

*spamApTask1: Sep 17 20:38:04.938: 00:ea:bd:57:52:c0 apType: Ox41 bundleApImageVer: 8.5.135.0
*spamApTask1: Sep 17 20:38:04.938: 00:ea:bd:57:52:c0 version:8 release:5 maint:135 build:0
*spamApTask1: Sep 17 20:38:04.938: 00:ea:bd:57:52:c0 Discovery Response sent to 82.132.*.* port 17609


(Cisco Controller) >*spamApTask1: Sep 17 20:38:04.938: 00:ea:bd:57:52:c0 Discovery Response sent to 82.132.*.*:17609

*spamApTask1: Sep 17 20:38:19.209: 00:ea:bd:57:52:c0 Join Request from 82.132.*.*:17609

*spamApTask1: Sep 17 20:38:19.209: 00:ea:bd:57:52:c0 Unable to get Ap mode in Join request

*spamApTask1: Sep 17 20:38:19.209: 00:ea:bd:57:52:c0 Allocate database entry for AP 82.132.*.*:17609, already allocated index 65535

*spamApTask1: Sep 17 20:38:19.209: 00:ea:bd:57:52:c0 AP Allocate request  at index ffff
*spamApTask1: Sep 17 20:38:19.211: 00:ea:bd:57:52:c0 Join Version: = 134579968

*spamApTask1: Sep 17 20:38:19.211: 00:ea:bd:57:52:c0 apType = 65 apModel: AIR-AP1815T-E-K9

*spamApTask1: Sep 17 20:38:19.211: 00:ea:bd:57:52:c0 apType: Ox41 bundleApImageVer: 8.5.135.0
*spamApTask1: Sep 17 20:38:19.211: 00:ea:bd:57:52:c0 version:8 release:5 maint:135 build:0
*spamApTask1: Sep 17 20:38:19.211: 00:ea:bd:57:52:c0 Join resp: CAPWAP Maximum Msg element len = 82

*spamApTask1: Sep 17 20:38:19.211: 00:ea:bd:57:52:c0 Join Response sent to 82.132.*.*:17609

*spamApTask1: Sep 17 20:38:19.211: 00:ea:bd:57:52:c0 CAPWAP State: Join

*spamApTask1: Sep 17 20:38:19.211: 00:ea:bd:57:52:c0 capwap_ac_platform.c:2076 - Operation State 0 ===> 4
*spamApTask1: Sep 17 20:38:19.211: 00:ea:bd:57:52:c0 Capwap State Change Event (Reg) from capwap_ac_platform.c 2117

*apfReceiveTask: Sep 17 20:38:19.211: 00:ea:bd:57:52:c0 Register LWAPP event for AP 00:ea:bd:57:52:c0 slot 0
*spamApTask1: Sep 17 20:38:19.211: 00:ea:bd:57:52:c0 Capwap State Change Event (Reg) from capwap_ac_platform.c 2117

*spamApTask1: Sep 17 20:38:19.212: 00:ea:bd:57:52:c0 Capwap State Change Event (Reg) from capwap_ac_platform.c 2117

*apfReceiveTask: Sep 17 20:38:19.212: WARP IEs: (12)

*apfReceiveTask: Sep 17 20:38:19.212:      [0000] dd 0a 00 c0 b9 01 00 00 00 08 01 01

*apfReceiveTask: Sep 17 20:38:19.212: 00:ea:bd:57:52:c0 Register LWAPP event for AP 00:ea:bd:57:52:c0 slot 1
*apfReceiveTask: Sep 17 20:38:19.212: WARP IEs: (12)

*apfReceiveTask: Sep 17 20:38:19.212:      [0000] dd 0a 00 c0 b9 01 00 00 00 08 01 01

*apfReceiveTask: Sep 17 20:38:19.212: 00:ea:bd:57:52:c0 Register LWAPP event for AP 00:ea:bd:57:52:c0 slot 2
*spamApTask1: Sep 17 20:38:19.539: 00:ea:bd:57:52:c0 Configuration Status from 82.132.*.*:17609

*spamApTask1: Sep 17 20:38:19.539: 00:ea:bd:57:52:c0 CAPWAP State: Configure

*spamApTask1: Sep 17 20:38:19.539: 00:ea:bd:57:52:c0 Updating IP info for AP 00:ea:bd:57:52:c0 -- static 0, 192.168.137.46/255.255.255.0, gtw 192.168.137.1
*spamApTask1: Sep 17 20:38:19.539: 00:ea:bd:57:52:c0 Updating IP 82.132.231.101 ===> 82.132.*.* for AP 00:ea:bd:57:52:c0
*spamApTask1: Sep 17 20:38:19.539: 00:ea:bd:57:52:c0 Updated IP Domain info for AP 00:ea:bd:57:52:c0 -- set 0, Domain
*spamApTask1: Sep 17 20:38:19.539: 00:ea:bd:57:52:c0 Updating IP NamServer info for AP 00:ea:bd:57:52:c0 -- set 1, nameserver 8.8.8.8
*spamApTask1: Sep 17 20:38:19.539: 00:ea:bd:57:52:c0 00:ea:bd:57:52:c0 AP Country changed from:(UX) to (GB ).
*spamApTask1: Sep 17 20:38:19.539: 00:ea:bd:57:52:c0 00:ea:bd:57:52:c0 AP Country changed from:(UX) to (GB ).
*spamApTask1: Sep 17 20:38:19.540: 00:ea:bd:57:52:c0 Unsupported Platform, Config Request Rejected
                                                                                                   AP Name - APBC26.C744.1F08

*spamApTask1: Sep 17 20:38:19.540: 00:ea:bd:57:52:c0 Failed post decode processing of config status from 82.132.*.*:17609

*spamApTask1: Sep 17 20:38:19.540: 00:ea:bd:57:52:c0 State machine handler: Failed to process  msg type = 5 state = 5 from 82.132.*.*:17609

Thanks,

Shaun

[Leo Laohoo]

Raise a TAC Case. It could be CSCvb29354.

[shaun barrs · Accepted solution]

Hi All,

Quick update.  I raised a TAC who advised that the 1815T is not compatible with any virtual WLC

Thanks,

Shaun