2504 v8.2.141.0 webauth issue on chrome (Android)

[rgmamaril]

Hi All,

Would like to seek your assistance if you have encounter issue on local web authentication using Chrome on mobile. I already executed the following command below but still the issue persist.

config network secureweb cipher-option high enable

Thank you very much.

Rey John Mamaril.

[patoberli]

What is the issue you are facing?

[rgmamaril]

Hi Patoberli,

good day!

login portal is not reachable using Chrome on Android Mobile phones.

Thank you.

Rey John Mamaril.

[patoberli]

Have a look here: https://supportforums.cisco.com/t5/aaa-identity-and-nac/webauth-redirect-does-not-work-wlc-ise/td-p/2927920
Might be the same problem.

[rgmamaril]

Hi Patoberli.

Thank you for the information but the issue we encounter is only a local authentication on WLC using customized webpage (webauth bundle). It was working before and maybe the reason why it is not working now is maybe because of the chrome update. I am still looking for a documentation with regards to chrome update related to WLC web authentication.

Regards.

[patoberli]

Could be. What is the exact error message you get in Chrome? Do you maybe have a screenshot of the message?

[rgmamaril]

Hi Patoberli,

Please see attached error message from webauth. Thank you.

[patoberli]

Thanks.

Ok, first of all, change the ip address, 1.1.1.1 is by now an internet routable address, please use 10.100.1.1 (for example)

I can see that you don't use SSL (https), which is excluding possible certificate issues.

Can you access this site: http://1.1.1.1/login.html ?

If you install Firefox on the mobile phone, does it work with that?

[rgmamaril]

Hi Patoberli,

do you mean, should I change the virtual IP or manually keyin the ip on web browser?

Thank you.

[patoberli]

In a maintenance window you should change the virtual IP. But this will cause some interruptions.



Don't do this until the main problem with Chrome is solved.

[rgmamaril]

Hi Patoberli,

after configuration change, web auth didn't work at all. regards.

[patoberli]

Can you access this site: http://1.1.1.1/login.html ?
If you install Firefox on the mobile phone, does it work with that?

[d.friday]

you may be hitting bug id CSCvj17640

[ccg-security]

Hi d.friday,

based on the bug ID current 2504 wlc version 8.2.141.0 is not affected. do you have any other work around to fix the issue? thank you in advance.

[Wes Young]

What is your issue exactly?  Are you getting the "405 method not allowed" error?