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2702i AP not downloading image from controller

RSDCisco2
Level 1
Level 1

I have a set of new 2702i's that are failing to download the correct image from the controller

Get the following from the AP:

Unable to create temp dir "flash:/update"
Download image failed, notify controller!!! From:8.2.105.100 to 0.0.0.0, FailureCode:7


Unable to create temp dir "flash:/update"
Download image failed, notify controller!!! From:8.2.105.100 to 0.0.0.0, FailureCode:7


Unable to create temp dir "flash:/update"
Download image failed, notify controller!!! From:8.2.105.100 to 0.0.0.0, FailureCode:7

*Sep 12 21:02:43.523: %CAPWAP-5-SENDJOIN: sending Join Request to 10.100.80.2perform archive download capwap:/ap3g2 tar file
*Sep 12 21:02:43.531: %CAPWAP-6-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.
*Sep 12 21:02:43.531: capwap_image_proc: encounter flash problem, retry here
*Sep 12 21:02:43.531: %CAPWAP-6-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.
*Sep 12 21:02:43.531: capwap_image_proc: encounter flash problem, retry here
*Sep 12 21:02:43.531: %CAPWAP-6-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.
*Sep 12 21:02:43.531: capwap_image_proc: encounter flash problem, retry here
Download image failed, notify controller!!! From:8.2.105.100 to 0.0.0.0, FailureCode:16

archive download: takes 80 seconds

*Sep 12 21:03:00.003: capwap_image_proc: unable to download image

AP0062.ec4f.bf40#
ipv6 enable
^
% Invalid input detected at '^' marker.

ipv6 address autoconfig
^
% Invalid input detected at '^' marker.

ipv6 address dhcp
^
% Invalid input detected at '^' marker.

*Sep 12 21:03:43.527: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.100.80.2:5246
*Sep 12 21:03:43.527: %LWAPP-3-CLIENTERRORLOG: Load nvram:/lwapp_ap.cfg config failed, trying backup...
*Sep 12 21:03:43.527: %LWAPP-3-CLIENTERRORLOG: Load nvram:/lwapp_ap.cfg.bak config failed...
*Sep 12 21:03:43.527: spamInitRadCfg: recovery image default mode 0

*Sep 12 21:03:43.539: %LWAPP-3-CLIENTERRORLOG: Load nvram:/lwapp_ap.cfg config failed, trying backup...
*Sep 12 21:03:43.539: %LWAPP-3-CLIENTERRORLOG: Load nvram:/lwapp_ap.cfg.bak config failed...
*Sep 12 21:03:53.539: AP has SHA2 MIC certificate - Using SHA2 MIC certificate for DTLS.

*Sep 12 21:03:53.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.100.80.2 peer_port: 5246
*Sep 12 21:03:53.523: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.100.80.2 peer_port: 5246
*Sep 12 21:03:53.523: %CAPWAP-5-SENDJOIN: sending Join Request to 10.100.80.2
examining image...!
extracting info (288 bytes)
Image info:
Version Suffix: k9w8-.153-3.JA5
Image Name: ap3g2-k9w8-mx.153-3.JA5
Version Directory: ap3g2-k9w8-mx.153-3.JA5
Ios Image Size: 11418112
Total Image Size: 13517312
Image Feature: WIRELESS LAN|LWAPP
Image Family: AP3G2
Wireless Switch Management Version: 8.0.121.0
Downloading this version is not permitted when AP is configured to -B domain Image download aborted
*Sep 12 21:03:58.523: %CAPWAP-5-SENDJOIN: sending Join Request to 10.100.80.2perform archive download capwap:/ap3g2 tar file
*Sep 12 21:03:58.531: %CAPWAP-6-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.
*Sep 12 21:03:58.531: Loading file /ap3g2...

Controller is 5508 version 8.0.121.0

AP0062.ec4f.bf40#sh ver
Cisco IOS Software, C2700 Software (AP3G2-RCVK9W8-M), Version 15.3(3)JC102, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2016 by Cisco Systems, Inc.
Compiled Fri 06-May-16 05:33 by prod_rel_team

ROM: Bootstrap program is C2700 boot loader
BOOTLDR: C2700 Boot Loader (AP3G2-BOOT-M) LoaderVersion 15.2(4)JB5m, RELEASE SOFTWARE (fc2)

7 Replies 7

Leo Laohoo
Hall of Fame
Hall of Fame

Upgrade the controller firmware.  Don't use 8.0.12X.0 version.