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2702i AP not downloading image from controller

RSDCisco2
Level 1
Level 1

I have a set of new 2702i's that are failing to download the correct image from the controller

Get the following from the AP:

Unable to create temp dir "flash:/update"
Download image failed, notify controller!!! From:8.2.105.100 to 0.0.0.0, FailureCode:7


Unable to create temp dir "flash:/update"
Download image failed, notify controller!!! From:8.2.105.100 to 0.0.0.0, FailureCode:7


Unable to create temp dir "flash:/update"
Download image failed, notify controller!!! From:8.2.105.100 to 0.0.0.0, FailureCode:7

*Sep 12 21:02:43.523: %CAPWAP-5-SENDJOIN: sending Join Request to 10.100.80.2perform archive download capwap:/ap3g2 tar file
*Sep 12 21:02:43.531: %CAPWAP-6-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.
*Sep 12 21:02:43.531: capwap_image_proc: encounter flash problem, retry here
*Sep 12 21:02:43.531: %CAPWAP-6-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.
*Sep 12 21:02:43.531: capwap_image_proc: encounter flash problem, retry here
*Sep 12 21:02:43.531: %CAPWAP-6-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.
*Sep 12 21:02:43.531: capwap_image_proc: encounter flash problem, retry here
Download image failed, notify controller!!! From:8.2.105.100 to 0.0.0.0, FailureCode:16

archive download: takes 80 seconds

*Sep 12 21:03:00.003: capwap_image_proc: unable to download image

AP0062.ec4f.bf40#
ipv6 enable
^
% Invalid input detected at '^' marker.

ipv6 address autoconfig
^
% Invalid input detected at '^' marker.

ipv6 address dhcp
^
% Invalid input detected at '^' marker.

*Sep 12 21:03:43.527: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.100.80.2:5246
*Sep 12 21:03:43.527: %LWAPP-3-CLIENTERRORLOG: Load nvram:/lwapp_ap.cfg config failed, trying backup...
*Sep 12 21:03:43.527: %LWAPP-3-CLIENTERRORLOG: Load nvram:/lwapp_ap.cfg.bak config failed...
*Sep 12 21:03:43.527: spamInitRadCfg: recovery image default mode 0

*Sep 12 21:03:43.539: %LWAPP-3-CLIENTERRORLOG: Load nvram:/lwapp_ap.cfg config failed, trying backup...
*Sep 12 21:03:43.539: %LWAPP-3-CLIENTERRORLOG: Load nvram:/lwapp_ap.cfg.bak config failed...
*Sep 12 21:03:53.539: AP has SHA2 MIC certificate - Using SHA2 MIC certificate for DTLS.

*Sep 12 21:03:53.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.100.80.2 peer_port: 5246
*Sep 12 21:03:53.523: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.100.80.2 peer_port: 5246
*Sep 12 21:03:53.523: %CAPWAP-5-SENDJOIN: sending Join Request to 10.100.80.2
examining image...!
extracting info (288 bytes)
Image info:
Version Suffix: k9w8-.153-3.JA5
Image Name: ap3g2-k9w8-mx.153-3.JA5
Version Directory: ap3g2-k9w8-mx.153-3.JA5
Ios Image Size: 11418112
Total Image Size: 13517312
Image Feature: WIRELESS LAN|LWAPP
Image Family: AP3G2
Wireless Switch Management Version: 8.0.121.0
Downloading this version is not permitted when AP is configured to -B domain Image download aborted
*Sep 12 21:03:58.523: %CAPWAP-5-SENDJOIN: sending Join Request to 10.100.80.2perform archive download capwap:/ap3g2 tar file
*Sep 12 21:03:58.531: %CAPWAP-6-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.
*Sep 12 21:03:58.531: Loading file /ap3g2...

Controller is 5508 version 8.0.121.0

AP0062.ec4f.bf40#sh ver
Cisco IOS Software, C2700 Software (AP3G2-RCVK9W8-M), Version 15.3(3)JC102, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2016 by Cisco Systems, Inc.
Compiled Fri 06-May-16 05:33 by prod_rel_team

ROM: Bootstrap program is C2700 boot loader
BOOTLDR: C2700 Boot Loader (AP3G2-BOOT-M) LoaderVersion 15.2(4)JB5m, RELEASE SOFTWARE (fc2)

7 Replies 7

Leo Laohoo
Hall of Fame
Hall of Fame

Upgrade the controller firmware.  Don't use 8.0.12X.0 version.

When you are in the console of the ap, issue show flash and post what's there.

-Scott

*** Please rate helpful posts ***

-Scott
*** Please rate helpful posts ***

sh flash:

Directory of flash:/

2 -rwx 282 Jan 1 1970 00:16:18 +00:00 info
3 -rwx 1048 Mar 1 1993 00:00:20 +00:00 private-multiple-fs
4 -rwx 155 Jan 1 1970 00:01:42 +00:00 env_vars
5 -rwx 0 Mar 1 1993 00:00:34 +00:00 config.txt
38 drwx 576 Jan 1 1970 00:16:14 +00:00 ap3g2-rcvk9w8-mx

40900608 bytes total (33628672 bytes free)

Its a B domain and requires 8.0.132.x and up

SOcchiogrosso
Level 4
Level 4

Noticed this exact same thing occurring on some new AP I have as well.

Was there any specific fix or bug ID? ( skimming the release notes now)

-- CCNP, CCIP, CCDP, CCNA: Security/Wireless Blog: http://ccie-or-null.net/

Disregard my issue is related to a new CAP2702I-B-k9 joining a WLC running 8.0.121.0 which won't work.

-- CCNP, CCIP, CCDP, CCNA: Security/Wireless Blog: http://ccie-or-null.net/

samir azizi
Level 1
Level 1

I also have this problem, should I upgrade wlc controller

 

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