2800 AP, not able to see details for 2.4 Radio

[craiglebutt]

WLC5520 - 8.5.182.0

Under Wireless - Access Points- Radios 802.11b/g/n able to see details and interferers in the details part for all my 2600,2700,3700 but not 2800.

Just shows very basic detail, no persistent devices

Under Wireless - Access Points- Radios 802.111/n/ac the detail is there for 2800s.

Screen shots attached

Cheers in advance

[MHM Cisco World]

follow

[Leo Laohoo]

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@craiglebutt wrote:

Under Wireless - Access Points- Radios 802.11b/g/n able to see details and interferers in the details part for all my 2600,2700,3700 but not 2800.

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Manually configure the AP's 2.4 Ghz to "Client Serving".  It AP may have FRA enabled and has turned off 2.4 Ghz and switched to micro-5.0 Ghz.

[craiglebutt]

cheers for reply

I've checked FRA is disabled, I've reset a couple of APs that was set to auto client server to manual client server.

I've left for a while as DCA set to 10 minutes.

I've rebooted the AP as well, unfortunately still the same, doesn't display all the details as does with 5Ghz

Cheers

[patoberli]

Aren't they usually under Dual-Band Radios in the menu? I'm surprised that you see them under the 2.4 GHz menu item.