3502i not joining 5508 running 7.6.130.0

[chomps1404]

Hi guys,

we bought a couple Cisco 3502i V02 APs. The PART# is AIR-CAP3502I-A-K9. The 5508 controller is running 7.6.130.0 and has other 3502i APs registered to it. Its set up with multiple countries, including the US. We still have free licences. The controller is in the US but the AP is on a remote site, which also uses -A for regulatory domain.

The AP downloads "ap3g1-k9w8-mx.124-23c.JA3/ap3g1-k9w8-mx.124-23c.JA3" from the controller, but when it reboots with that image it starts downloading the image again. I´ve noticed the  "CAPWAP SM handler: Failed to process message type 10 state 5" error, but cant find any info online

This is the boot process captured from the console:

r WRDTR,CLKTR: 0x8200083f 0x40000000
r RQDC ,RFDC : 0x80000030 0x00000212

using eeprom values

WRDTR,CLKTR: 0x8200083f 0x40000000
RQDC ,RFDC : 0x80000030 0x00000212

using SMSJ ddr static values from serial eeprom
ddr init done

Running Normal Memtest...
Passed.
IOS Bootloader - Starting system.
FLASH CHIP: Numonyx P33
Checking for Over Erased blocks
................................................................................ ................................................................................ ................................................................................ ......
Xmodem file system is available.

DDR values used from system serial eeprom.
WRDTR,CLKTR: 0x8200083f, 0x40000000
RQDC, RFDC : 0x80000030, 0x00000212

PCIE0: link is up.
PCIE0: VC0 is active
PCIE1: link is up.
PCIE1: VC0 is active
64bit PCIE devices
PCIEx: initialization done
flashfs[0]: 62 files, 15 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 31739904
flashfs[0]: Bytes used: 13507072
flashfs[0]: Bytes available: 18232832
flashfs[0]: flashfs fsck took 10 seconds.
Reading cookie from system serial eeprom...Done
Base Ethernet MAC address: f4:cf:e2:a0:55:48
Ethernet speed is 100 Mb - FULL duplex
Loading "flash:/ap3g1-k9w8-mx.124-23c.JA3/ap3g1-k9w8-mx.124-23c.JA3"...#######################################################################################################################################################################################################################################################################################################################################################################################################################################################################

File "flash:/ap3g1-k9w8-mx.124-23c.JA3/ap3g1-k9w8-mx.124-23c.JA3" uncompressed and installed, entry point: 0x4000
executing...
enet halted

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706

Cisco IOS Software, C3500 Software (AP3G1-K9W8-M), Version 12.4(23c)JA3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Tue 18-Oct-11 14:59 by prod_rel_team

Proceeding with system init

Proceeding to unmask interrupts
Initializing flashfs...
FLASH CHIP: Numonyx P33
Checking for Over Erased blocks
......................................................................................................................................................................................................................................................

flashfs[1]: 62 files, 15 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 31481856
flashfs[1]: Bytes used: 13507072
flashfs[1]: Bytes available: 17974784
flashfs[1]: flashfs fsck took 7 seconds.
flashfs[1]: Initialization complete.
flashfs[2]: 0 files, 1 directories
flashfs[2]: 0 orphaned files, 0 orphaned directories
flashfs[2]: Total bytes: 11999232
flashfs[2]: Bytes used: 1024
flashfs[2]: Bytes available: 11998208
flashfs[2]: flashfs fsck took 1 seconds.
flashfs[2]: Initialization complete....done Initializing flashfs.

Ethernet speed is 100 Mb - FULL duplex

Radio0 present 8364B 8000 B8020000 0 B8030000 10
Radio1 present 8364B 8000 B0020000 0 B0030000 C
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-CAP3502I-A-K9 (PowerPC460exr) processor (revision C0) with 81910K/49152K bytes of memory.
Processor board ID FTX1922K002
PowerPC460exr CPU at 666Mhz, revision number 0x18A8
Last reset from power-on
LWAPP image version 7.0.220.0
1 Gigabit Ethernet interface
2 802.11 Radio(s)

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: F4:CF:E2:A0:55:48
Part Number : 73-14857-01
PCA Assembly Number : 800-38797-01
PCA Revision Number : B0
PCB Serial Number : FOC19044K68
Top Assembly Part Number : 800-32891-02
Top Assembly Serial Number : FTX1922K002
Top Revision Number : A0
Product/Model Number : AIR-CAP3502I-A-K9
% Please define a domain-name first.

Press RETURN to get started!

*Mar 1 00:00:0l on Interface GigabitEthernet0, changed state to up
*Mar 1 00:00:15.892: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1
*Mar 1 00:00:15.920: %LWAPP-3-CLIENTEVENTLOG: Read and initialized AP event log (contains, 48 messages)

*Mar 1 00:00:15.933: status of voice_diag_test from WLC is false
*Mar 1 00:00:19.050: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
*Mar 1 00:00:21.287: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C3500 Software (AP3G1-K9W8-M), Version 12.4(23c)JA3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Tue 18-Oct-11 14:59 by prod_rel_team
*Mar 1 00:00:21.287: %SNMP-5-COLDSTART: SNMP agent on host APf4cf.e2a0.5548 is undergoing a cold start
*Mar 1 00:00:21.334: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Mar 1 00:00:21.397: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Mar 1 00:00:21.397: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Mar 1 00:00:21.529: %SSH-5-ENABLED: SSH 2.0 has been enabled
*Mar 1 00:00:22.397: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Mar 1 00:00:22.397: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar 1 00:00:29.418: %DHCP-6-ADDRESS_ASSIGN: Interface GigabitEthernet0 assigned DHCP address 10.161.121.174, mask 255.255.254.0, hostname APf4cf.e2a0.5548

*Mar 1 00:00:36.987: status of voice_diag_test from WLC is false
*Mar 1 00:00:37.044: Logging LWAPP message to 255.255.255.255.

*Mar 1 00:00:37.191: %CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power source
*Mar 1 00:00:37.280: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
*Mar 1 00:00:37.374: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar 1 00:00:38.201: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Mar 1 00:00:38.201: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 255.255.255.255 started - CLI initiated
*Mar 1 00:00:38.292: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
Translating "CISCO-CAPWAP-CONTROLLER.nalco.one.net"...domain server (10.161.120.45)

*Mar 1 00:00:48.063: %CAPWAP-5-DHCP_OPTION_43: Controller address 10.160.1.10 obtained through DHCP
examining image...
*Nov 5 15:25:29.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.160.1.10 peer_port: 5246
*Nov 5 15:25:29.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
*Nov 5 15:25:30.072: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.160.1.10 peer_port: 5246
*Nov 5 15:25:30.072: %CAPWAP-5-SENDJOIN: sending Join Request to 10.160.1.10
*Nov 5 15:25:30.072: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
extracting info (292 bytes)
Image info:
Version Suffix: k9w8-.124-23c.JA3
Image Name: ap3g1-k9w8-mx.124-23c.JA3
Version Directory: ap3g1-k9w8-mx.124-23c.JA3
Ios Image Size: 5612032
Total Image Size: 5919232
Image Feature: WIRELESS LAN|LWAPP
Image Family: AP3G1
Wireless Switch Management Version: 7.0.220.0
Extracting files...
ap3g1-k9w8-mx.124-23c.JA3/ (directory) 0 (bytes)
extracting ap3g1-k9w8-mx.124-23c.JA3/D5.bin (45248 bytes)
*Nov 5 15:25:30.236: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
*Nov 5 15:25:30.236: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
*Nov 5 15:25:30.236: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Nov 5 15:25:30.236: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 10.160.1.10perform archive download capwap:/ap3g1 tar file
*Nov 5 15:25:30.242: %CAPWAP-5-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.
*Nov 5 15:25:30.251: %CAPWAP-5-CHANGED: CAPWAP changed state to IMAGE
ap3g1-k9w8-mx.124-23c.JA3/html/ (directory) 0 (bytes)
ap3g1-k9w8-mx.124-23c.JA3/html/level/ (directory) 0 (bytes)
ap3g1-k9w8-mx.124-23c.JA3/html/level/1/ (directory) 0 (bytes)
extracting ap3g1-k9w8-mx.124-23c.JA3/html/level/1/forms.js (17486 bytes)
extracting ap3g1-k9w8-mx.124-23c.JA3/html/level/1/sitewide.js (16548 bytes)
extracting ap3g1-k9w8-mx.124-23c.JA3/html/level/1/officeExtendap.css (41795 bytes)
extracting ap3g1-k9w8-mx.124-23c.JA3/html/level/1/appsui.js (557 bytes)
extracting ap3g1-k9w8-mx.124-23c.JA3/html/level/1/config.js (24633 bytes)
extracting ap3g1-k9w8-mx.124-23c.JA3/html/level/1/ap_home.shtml.gz (1300 bytes)
extracting ap3g1-k9w8-mx.124-23c.JA3/html/level/1/back.shtml (506 bytes)
ap3g1-k9w8-mx.124-23c.JA3/html/level/1/images/ (directory) 0 (bytes)
extracting ap3g1-k9w8-mx.124-23c.JA3/html/level/1/images/cisco-logo-2007.gif (1648 bytes)
extracting ap3g1-k9w8-mx.124-23c.JA3/html/level/1/images/background_web41.jpg (732 bytes)
extracting ap3g1-k9w8-mx.124-23c.JA3/html/level/1/images/login_homeap.gif (19671 bytes)
extracting ap3g1-k9w8-mx.124-23c.JA3/html/level/1/images/info.gif (399 bytes)
ap3g1-k9w8-mx.124-23c.JA3/html/level/15/ (directory) 0 (bytes)
extracting ap3g1-k9w8-mx.124-23c.JA3/html/level/15/officeExtendapBanner.htm (7108 bytes)
extracting ap3g1-k9w8-mx.124-23c.JA3/html/level/15/officeExtendapHelp.htm (5007 bytes)
extracting ap3g1-k9w8-mx.124-23c.JA3/html/level/15/officeExtendapEvent.shtml.gz (983 bytes)
extracting ap3g1-k9w8-mx.124-23c.JA3/html/level/15/officeExtendapConfig.shtml.gz (2861 bytes)
extracting ap3g1-k9w8-mx.124-23c.JA3/html/level/15/officeExtendapMain.shtml.gz (3361 bytes)
extracting ap3g1-k9w8-mx.124-23c.JA3/html/level/15/officeExtendapSummary.htm (712 bytes)
extracting ap3g1-k9w8-mx.124-23c.JA3/G5.bin (18584 bytes)

extracting ap3g1-k9w8-mx.124-23c.JA3/info (292 bytes)
extracting info.ver (292 bytes)
Deleting target version: flash:/ap3g1-k9w8-mx.124-23c.JA3...
*Nov 5 15:38:08.048: %DTLS-3-BAD_RECORD: Erroneous record received from 10.160.1.10: Duplicate (replayed) recorddone.
New software image installed in flash:/ap3g1-k9w8-mx.124-23c.JA3
Configuring system to use new image...done.
archive download: takes 761 seconds

Writing out the event log to nvram...

*Nov 5 15:38:11.181: image upgrade successfully, system is now reloading
*Nov 5 15:38:11.225: %SYS-5-RELOAD: Reload requested by capwap image download proc. Reload Reason: NEW IMAGE DOWNLOAD.
*Nov 5 15:38:11.225: %LWAPP-5-CHANGED: CAPWAP changed state to DOWN
r WRDTR,CLKTR: 0x8200083f 0x40000000
r RQDC ,RFDC : 0x80000030 0x00000212

using eeprom values

WRDTR,CLKTR: 0x8200083f 0x40000000
RQDC ,RFDC : 0x80000030 0x00000212

using SMSJ ddr static values from serial eeprom
ddr init done

Running Normal Memtest...
Passed.
IOS Bootloader - Starting system.
FLASH CHIP: Numonyx P33
Checking for Over Erased blocks
......................................................................................................................................................................................................................................................
Xmodem file system is available.

DDR values used from system serial eeprom.
WRDTR,CLKTR: 0x8200083f, 0x40000000
RQDC, RFDC : 0x80000030, 0x00000212

PCIE0: link is up.
PCIE0: VC0 is active
PCIE1: link is up.
PCIE1: VC0 is active
64bit PCIE devices
PCIEx: initialization done
flashfs[0]: 37 files, 8 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 31739904
flashfs[0]: Bytes used: 9126912
flashfs[0]: Bytes available: 22612992
flashfs[0]: flashfs fsck took 13 seconds.
Reading cookie from system serial eeprom...Done
Base Ethernet MAC address: f4:cf:e2:a0:55:48
Ethernet speed is 100 Mb - FULL duplex
Loading "flash:/ap3g1-k9w8-mx.124-23c.JA3/ap3g1-k9w8-mx.124-23c.JA3"...#######################################################################################################################################################################################################################################################################################################################################################################################################################################################################

File "flash:/ap3g1-k9w8-mx.124-23c.JA3/ap3g1-k9w8-mx.124-23c.JA3" uncompressed and installed, entry point: 0x4000
executing...
enet halted

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706

Cisco IOS Software, C3500 Software (AP3G1-K9W8-M), Version 12.4(23c)JA3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Tue 18-Oct-11 14:59 by prod_rel_team

Proceeding with system init

Proceeding to unmask interrupts
Initializing flashfs...
FLASH CHIP: Numonyx P33
Checking for Over Erased blocks
......................................................................................................................................................................................................................................................

flashfs[1]: 37 files, 8 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 31481856
flashfs[1]: Bytes used: 9126912
flashfs[1]: Bytes available: 22354944
flashfs[1]: flashfs fsck took 8 seconds.
flashfs[1]: Initialization complete.
flashfs[2]: 0 files, 1 directories
flashfs[2]: 0 orphaned files, 0 orphaned directories
flashfs[2]: Total bytes: 11999232
flashfs[2]: Bytes used: 1024
flashfs[2]: Bytes available: 11998208
flashfs[2]: flashfs fsck took 1 seconds.
flashfs[2]: Initialization complete....done Initializing flashfs.

Ethernet speed is 100 Mb - FULL duplex

Radio0 present 8364B 8000 B8020000 0 B8030000 10
Radio1 present 8364B 8000 B0020000 0 B0030000 C
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-CAP3502I-A-K9 (PowerPC460exr) processor (revision C0) with 81910K/49152K bytes of memory.
Processor board ID FTX1922K002
PowerPC460exr CPU at 666Mhz, revision number 0x18A8
Last reset from reload
LWAPP image version 7.0.220.0
1 Gigabit Ethernet interface
2 802.11 Radio(s)

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: F4:CF:E2:A0:55:48
Part Number : 73-14857-01
PCA Assembly Number : 800-38797-01
PCA Revision Number : B0
PCB Serial Number : FOC19044K68
Top Assembly Part Number : 800-32891-02
Top Assembly Serial Number : FTX1922K002
Top Revision Number : A0
Product/Model Number : AIR-CAP3502I-A-K9
% Please define a domain-name first.

Press RETURN to get started!

--------------------------------------------------------------------------------------------------------------------------------------------------------------------

show inventory
NAME: "AP3500", DESCR: "Cisco Aironet 3500 Series (IEEE 802.11n) Access Point"
PID: AIR-CAP3502I-A-K9 , VID: V02, SN: FTX1922K00

--------------------------------------------------------------------------------------------------------------------------------------------------------------------

sho version:

Cisco IOS Software, C3500 Software (AP3G1-K9W8-M), Version 12.4(23c)JA3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Tue 18-Oct-11 14:59 by prod_rel_team

ROM: Bootstrap program is C3500 boot loader
BOOTLDR: C3500 Boot Loader (AP3G1-BOOT-M) Version 12.4(23c)JA5, RELEASE SOFTWARE (fc1)

APf4cf.e2a0.5548 uptime is 2 minutes
System returned to ROM by reload
System image file is "flash:/ap3g1-k9w8-mx.124-23c.JA3/ap3g1-k9w8-mx.124-23c.JA3"
Last reload reason:

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-CAP3502I-A-K9 (PowerPC460exr) processor (revision C0) with 81910K/49152K bytes of memory.
Processor board ID FTX1922K002
PowerPC460exr CPU at 666Mhz, revision number 0x18A8
Last reset from reload
LWAPP image version 7.0.220.0
1 Gigabit Ethernet interface
2 802.11 Radio(s)

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: F4:CF:E2:A0:55:48
Part Number : 73-14857-01
PCA Assembly Number : 800-38797-01
PCA Revision Number : B0
PCB Serial Number : FOC19044K68
Top Assembly Part Number : 800-32891-02
Top Assembly Serial Number : FTX1922K002
Top Revision Number : A0
Product/Model Number : AIR-CAP3502I-A-K9

Configuration register is 0xF

[zdesignstudio]

The controller may have a bad AP image on it.

[chomps1404]

How can i check the controllers image? I tried to join the controller to other 5508s  on other sites, but it still doesnt work.

[Sandeep Choudhary]

Hi,

Make sure the time is set properly on the WLC....

Also paste the output of this command from WLC: sh sysinfo

Regards

[chomps1404]

Hi Sandeep,

The controller is setup with UTC time. Here´s the output of show sysinfo.

PD: Yesterday as was able to join another controller that runs 8.0.120.0, but we intend to use the controller thats having issues.

Thanks.

Juan.

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.6.130.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS

System Name...................................... usnapwapc10
System Location.................................. Naperville DC - Rack T8J
System Contact................................... Global Network
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
Redundancy Mode.................................. Disabled
IP Address....................................... 10.160.1.10
Last Reset....................................... Software reset
System Up Time................................... 242 days 19 hrs 20 mins 41 sec s
System Timezone Location.........................
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

Configured Country............................... Multiple Countries:AR,BR,CL,MX ,US
Operating Environment............................ Commercial (0 to 40 C)

--More-- or (q)uit
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +36 C
External Temperature............................. +19 C
Fan Status....................................... OK

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 7
Number of Active Clients......................... 220

Burned-in MAC Address............................ 00:07:7D:C0:5C:E0
Power Supply 1................................... Present, OK
Power Supply 2................................... Absent
Maximum number of APs supported.................. 500

[Sandeep Choudhary]

Hi,

May be this AP came with mesh imag!!did you try to add mac address of AP in mac-fliter list?

If not then try to add it.

Login to WLC, Security > AAA > AP Policies, click on add

Then enter the MAC address of the AP(Choose certificate type- MIC)

Regards

Dont forget to rate helpful posts

[chomps1404]

Hi Sandeep,

Is there a way to check if the AP came with a mesh imag?

If I add the AP policy, is it possible that the other APs stop working?

I´ll attach a JPG of the current configuration.

Thanks.

Juan,

[Sandeep Choudhary]

Hi,

you can check by console access.

Don't worry, if you add MAC address of AP in WLC then it will not affect other AP functionality. Just add then give a try.

Regards

Dont forget to rate helpful posts

[chomps1404]

I added the mac address to the AP policies list but im getting the same error.

do you know what could be causing this?

*Nov 6 14:54:08.072: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.160.1.10 peer_port: 5246
*Nov 6 14:54:08.072: %CAPWAP-5-SENDJOIN: sending Join Request to 10.160.1.10
*Nov 6 14:54:08.072: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
*Nov 6 14:54:08.236: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
*Nov 6 14:54:08.236: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
*Nov 6 14:54:08.236: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Nov 6 14:54:08.236: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 10.160.1.10perform archive download capwap:/ap3g1 tar file
*Nov 6 14:54:08.242: %CAPWAP-5-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.
*Nov 6 14:54:08.251: %CAPWAP-5-CHANGED: CAPWAP changed state to IMAGE

[Stephen Rodriguez]

what do you get from the following debugs run concurrently on the WLC

debug mac address F4:CF:E2:A0:55:48

debug capwap events enable

debug capway errors enable

HTH,

Steve

[chomps1404]

Hi Steve,

this looks like the only relevant information on this AP. I got a lot of "sending spamAdMobile aclName" logs.

*spamApTask4: Nov 05 17:28:23.786: acDtlsPlumbControlPlaneKeys: lrad:10.161.121.182(1366) mwar:10.160.1.10(5246)

*spamApTask4: Nov 05 17:28:23.795: Failed to process timer message 1

*spamApTask3: Nov 05 17:29:46.788: apModel:

*spamApTask3: Nov 05 17:29:46.788: apType = 41 apModel:

*spamApTask3: Nov 05 17:29:46.788: Unknown AP type. Using Controller Version!!!

*spamApTask3: Nov 05 17:29:57.629: acDtlsPlumbControlPlaneKeys: lrad:10.161.121.182(1365) mwar:10.160.1.10(5246)

*spamApTask3: Nov 05 17:29:57.790: apModel: AIR-CAP3502I-A-K9

*spamApTask3: Nov 05 17:29:57.790: apType = 17 apModel: AIR-CAP3502I-A-K9

*spamApTask3: Nov 05 17:29:57.790: apType: Ox11 bundleApImageVer: 7.6.130.0
*spamApTask3: Nov 05 17:29:57.790: version:7 release:6 maint:130 build:0