5508 wlc crashed and reboots continuosly

[gekorhi]

my 5508 wlc crashed can't get to login, boots continuosly. following is the crash output, help

Starting FIPS Features: ok : Not enabled

Starting Fastpath Hardware Acceleration: broffu broffu_fp_helpers.c:362 SIOCGIFINDEX failed

broffu broffu_fp_helpers.c:362 SIOCGIFINDEX failed

broffu broffu_fp_helpers.c:362 SIOCGIFINDEX failed

broffu_dtl0_create: SYSTEM-REBOOTING:could not bring data plane 0 upDumping a core. This can take a few minutes...

Starting Fastpath Hardware Acceleration: broffu broffu_fp_helpers.c:362 SIOCGIFINDEX failed

Cbroffu broffu_fp_helpers.c:362 SIOCGIFINDEX failed

broffu broffu_fp_helpers.c:362 SIOCGIFINDEX failed

broffu_dtl0_create: SYSTEM-REBOOTING:could not bring data plane 0 upDumping a core. This can take a few minutes...

Controller crashed ....Queue Woken up jiffies = 4294909338

help please

[balaji.bandi]

what is the version of Code running :

i believe you effecting with the below Bug:

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvg32743?rfs=iqvred

if you have contract with Cisco, Raise an TAC case, TAC can able to help you further action.

[Leo Laohoo]

Post the complete output to the following commands: 

1.  sh sysinfo

2.  sh coredump

[Scott Fella]

If your controller is not booting up, then you really need to open a TAC case in case you need a replacement.  Hopefully you have a support contract or maybe even a spare 5508 you can bring up and restore the config to.