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7925g Network Busy...

Steven Williams
Level 4
Level 4

Does anyone know what would cause a 7925g phone to say network busy when placing a call of receiving a call? It is registered in CM and I can access the web GUI via IP, so I know it is working in that regards.

1 Reply 1

migilles
Cisco Employee
Cisco Employee

This could be working as designed if the WLAN Controller/AP is configured correctly, where the AP is rejecting the call due to a busy medium.

Or it could be due to a misconfiguration.  Ensure the SSID used for the 792x phones is set to Platinum QoS Profile.

See the 7925G Deployment Guide for more info on the WLC/AP configuration, etc.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7925g/7_0/english/deployment/guide/7925dply.pdf

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