802.11d with 3802i and Mobility Express

[timgrantham]

Hi,

Is there anyway to enable Country Code broadcast on the 5GHz channel with Mobility Express running on a 3802i?

The reason I ask is that we are in a highly populated WiFi area, and some APs are broadcasting the wrong Country Code - and this plays havoc with non US end user computing devices, we found in the bast that being able to enable 802.11d broadcast resolved all the performance issues.

Performance issues being things such as low TX rates, and devices not connecting when waking from sleep, as they are latching onto another country and the card is restricting to only allow channels that country would allow.

Any help is appreciated!

TIA

-Tim 

[patoberli]

Ah right, I've never used that Fastlane feature, because I don't see any reason to advantage apple users from others.

I sadly can't further help, because I think it should work. Then again, I've never used a foreign apple device.

My suggestion, disable the UNII-3 channels for the network, that should still leave enough 80 MHz channels.

[timgrantham]

The whole business is Apple based, and it's best practices apparently to enable - so it is...

I thought about disabling those WiFi channels, but in reality I shouldn't have to - if only 802.11d was available...

The nature of businesses these days is that people migrate globally - a device should be able to change to it's location and configuration.

[patoberli]

I still believe 802.11d tags are being sent, but you'd need to check this with a sniffer and a device that can scan the packets correctly in promiscuous mode. For example a Linux with Wireshark.

[timgrantham]

It would appear that 802.11d is not being broadcast with this device...

Not sure what to do next - it would appear that everything is configured correctly - can't help think that this is a limitation of the FCC regulated devices.

Problem is that we as a business have devices from both Europe and US switching locations on a regular bases - seems that the only way now is to buy devices in the US so that we get the proper channel support, reason I say this is that the US allows better signal strength across the 5GHz range, where Europe doesn't, and therefore a US device will perform better at both locations (in theory!)

But I've proven using an oder router that by broadcasting 802.11d, the Apple devices from Europe will adjust to the correct signal strength based on their location.

[patoberli]

I wish a good new year!

Regarding your problem, I suggest to open a new TAC regarding the problem. I don't know if it has to do with the new ETSI regulations, they did some changes in regards to 5 GHz and the latest software releases.