H0ly sh1t, Batman! That's one

pjiracek · ‎06-22-2015

Hi there,

I have a router 867vae-w-e-k9 which is supposed to include the embedded AP but the interface wlan-ap0 is missing and in CLI service-module wlan-ap0 command is not recognised, so I cannot set up the wireless. The interface Wlan-GigabitEthernet0 is listed. Any ideas?

Thanks

Leo Laohoo · ‎06-22-2015

Can you post the output to the command "sh run | i unified"?

pjiracek · ‎06-22-2015

There is no output. No "unified" in the running-config

Leo Laohoo · ‎06-22-2015

Ok, post the complete output to the command "sh invent".

pjiracek · ‎06-22-2015

sh invent
NAME: "C867VAE-W-E-K9", DESCR: "C867VAE-W-E-K9 chassis, Hw Serial#: GMK18160096, Hw Revision: 1.0"
PID: C867VAE-W-E-K9 , VID: V01 , SN: GMK18160096

Leo Laohoo · ‎06-22-2015

Ok, that's weird.

Can you reboot the router and post the entire bootup process?

pjiracek · ‎06-22-2015

Hi Leo,

Thanks for your help. I cannot reboot the router at the moment since it's in production and also at remote site.

Are you thinking of a hardware issue?

Leo Laohoo · ‎06-22-2015

Yes. I am suspecting it's a hardware issue.

pjiracek · ‎06-22-2015

I managed to get the boot output:

C860VAEW advanced k9 platform with 512 MB of main memory

Readonly ROMMON initialized

... Building directory. Operation may take a while. Hitting Control+C during operation will require router reset.

Booting flash:/c860vaew-advsecurityk9-mz.SPA.155-2.T.bin

IOS Image Load Test

___________________

Digitally Signed Production Software

boot: Launch entrypt: 0x80800000

Self decompressing the image : ######################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################### [OK]

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706

Cisco IOS Software, C860 Software (C860VAEW-ADVSECURITYK9-M), Version 15.5(2)T, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Wed 25-Mar-15 20:02 by prod_rel_team

flashfs[6]: 468 files, 18 directories
flashfs[6]: 0 orphaned files, 0 orphaned directories
flashfs[6]: Total bytes: 129282048
flashfs[6]: Bytes used: 62201856
flashfs[6]: Bytes available: 67080192
flashfs[6]: flashfs fsck took 58 seconds.
flashfs[6]: Initialization complete.

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

Cisco C867VAE-W-E-K9 (revision 1.0) with 385024K/32768K bytes of memory.
Processor board ID GMK18160096
1 DSL controller
1 Ethernet interface
3 FastEthernet interfaces
4 Gigabit Ethernet interfaces
1 ATM interface
1 terminal line
1 Virtual Private Network (VPN) Module
255K bytes of non-volatile configuration memory.
131072K bytes system flash allocated

--- System Configuration Dialog ---

Would you like to enter the initial configuration dialog? [yes/no]: no

Press RETURN to get started!

*Jun 22 14:24:41.207: PIM: BFD initialization failed

*Jun 22 14:24:43.803: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State changed to: Initialized
*Jun 22 14:24:43.807: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State changed to: Enabled
*Jun 22 14:24:55.315: %LINK-3-UPDOWN: Interface Ethernet0, changed state to down
*Jun 22 14:24:55.315: %LINK-3-UPDOWN: Interface ATM0, changed state to down
*Jun 22 14:24:55.315: %LINEPROTO-5-UPDOWN: Line protocol on Interface VoIP-Null0, changed state to up
*Jun 22 14:24:55.315: %LINK-3-UPDOWN: Interface GigabitEthernet2, changed state to down
*Jun 22 14:24:55.315: %LINEPROTO-5-UPDOWN: Line protocol on Interface Onboard VPN, changed state to up
*Jun 22 14:24:55.775: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
*Jun 22 14:24:56.987: %LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet0, changed state to down
*Jun 22 14:24:56.987: %LINEPROTO-5-UPDOWN: Line protocol on Interface ATM0, changed state to down
*Jun 22 14:24:56.991: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet2, changed state to down
*Jun 22 14:25:00.379: %SYS-6-STARTUP_CONFIG_IGNORED: System startup configuration is ignored based on the configuration register setting.
*Jun 22 14:25:09.547: %LINK-5-CHANGED: Interface GigabitEthernet2, changed state to administratively down
*Jun 22 14:25:10.543: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C860 Software (C860VAEW-ADVSECURITYK9-M), Version 15.5(2)T, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Wed 25-Mar-15 20:02 by prod_rel_team
*Jun 22 14:25:10.579: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF
*Jun 22 14:25:10.891: %LINK-5-CHANGED: Interface ATM0, changed state to administratively down
*Jun 22 14:25:10.891: %LINK-5-CHANGED: Interface Ethernet0, changed state to administratively down
*Jun 22 14:25:10.923: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to down
*Jun 22 14:25:10.939: %LINK-3-UPDOWN: Interface FastEthernet1, changed state to down
*Jun 22 14:25:10.951: %LINK-3-UPDOWN: Interface FastEthernet2, changed state to up
*Jun 22 14:25:10.959: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state to down
*Jun 22 14:25:10.967: %LINK-3-UPDOWN: Interface GigabitEthernet1, changed state to down
*Jun 22 14:25:11.127: %SYS-6-BOOTTIME: Time taken to reboot after reload = 458 seconds
*Jun 22 14:25:11.923: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to down
*Jun 22 14:25:11.939: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet1, changed state to up
*Jun 22 14:25:11.951: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet2, changed state to up
*Jun 22 14:25:11.959: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
*Jun 22 14:25:11.967: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1, changed state to down
*Jun 22 14:25:11.979: %LINEPROTO-5-UPDOWN: Line protocol on Interface Wlan-GigabitEthernet0, changed state to up
*Jun 22 14:25:12.947: %LINK-3-UPDOWN: Interface FastEthernet1, changed state to up
*Jun 22 14:25:25.559: %Boot second firmware with embedded binary.
*Jun 22 14:25:25.823: %Boot second core firmware
*Jun 22 14:25:40.335: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up
*Jun 22 14:25:42.407: %CONTROLLER-5-UPDOWN: Controller VDSL 0, changed state to administratively down
Router>ena
Router#sh ip int brief
Interface IP-Address OK? Method Status Protocol
ATM0 unassigned YES unset administratively down down
Ethernet0 unassigned YES unset administratively down down
FastEthernet0 unassigned YES unset down down
FastEthernet1 unassigned YES unset up up
FastEthernet2 unassigned YES unset up up
GigabitEthernet0 unassigned YES unset down down
GigabitEthernet1 unassigned YES unset down down
GigabitEthernet2 unassigned YES unset administratively down down
Vlan1 unassigned YES unset up up
Wlan-GigabitEthernet0 unassigned YES unset up up

Leo Laohoo · ‎06-23-2015

*Jun 22 14:25:00.379: %SYS-6-STARTUP_CONFIG_IGNORED: System startup configuration is ignored based on the configuration register setting.

WTF. Can you please post the complete output to the command "sh version"?

pjiracek · ‎06-23-2015

I bypassed the startup-config when I rebooted the router.

Here is sh vers:

sh vers
Cisco IOS Software, C860 Software (C860VAEW-ADVSECURITYK9-M), Version 15.5(2)T, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Wed 25-Mar-15 20:02 by prod_rel_team

ROM: System Bootstrap, Version 15.3(3r)M1, RELEASE SOFTWARE (fc1)

shop-867-01 uptime is 18 hours, 26 minutes
System returned to ROM by bus error at PC 0x82E29270, address 0x1000009 at 14:17:25 PCTime Mon Jun 22 2015
System image file is "flash:c860vaew-advsecurityk9-mz.SPA.155-2.T.bin"
Last reload type: Normal Reload
Last reload reason: Reload Command

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

Cisco C867VAE-W-E-K9 (revision 1.0) with 385024K/32768K bytes of memory.
Processor board ID GMK18160096
1 DSL controller
1 Ethernet interface
3 FastEthernet interfaces
4 Gigabit Ethernet interfaces
1 ATM interface
1 terminal line
1 Virtual Private Network (VPN) Module
255K bytes of non-volatile configuration memory.
131072K bytes system flash allocated

Configuration register is 0x2142 (will be 0x2102 at next reload)

Leo Laohoo · ‎06-23-2015

Can you try using an "M" train IOS?

And can you post the output to the command "dir"?

pjiracek · ‎06-23-2015

I'm not able to get an M train IOS now. Here is the flash content:

dir
Directory of flash:/

2 -rwx 26217 May 14 2015 13:45:57 +00:00 ap860vae.conf
3 -rwx 248167 May 15 2015 10:04:46 +00:00 crashinfo_20150515-100446-UTC
4 -rwx 3111 Dec 10 2014 21:21:35 +00:00 cpconfig-86xW.cfg
5 -rwx 840 Jun 23 2015 11:49:01 +00:00 vlan.dat
6 drwx 576 May 14 2015 11:19:20 +00:00 ccpexp
247 -rwx 2885 May 14 2015 11:25:26 +00:00 home.shtml
248 -rwx 81309 Apr 2 2015 11:48:19 +00:00 vdsllog.bin
249 -rwx 45919384 May 12 2015 11:18:09 +00:00 c860vaew-advsecurityk9-mz.SPA.155-2.T.bin
250 -rwx 6184960 May 14 2015 11:18:53 +00:00 ccpexpressAdmin_3_1_en.tar
471 -rwx 14363 May 14 2015 14:16:14 +00:00 ccpExpress_ap_express-security_en.shtml.gz
472 -rwx 209159 May 15 2015 10:11:20 +00:00 crashinfo_20150515-101120-UTC
473 -rwx 214836 May 15 2015 10:17:52 +00:00 crashinfo_20150515-101752-UTC
474 -rwx 242342 Jun 9 2015 10:57:20 +00:00 crashinfo_20150609-105720-UTC
475 -rwx 216024 Jun 9 2015 11:03:51 +00:00 crashinfo_20150609-110351-UTC
476 -rwx 216505 Jun 10 2015 10:08:13 +00:00 crashinfo_20150610-100813-UTC
477 -rwx 7370 Jun 15 2015 08:57:09 +00:00 CCP_backup
478 -rwx 237968 Jun 22 2015 13:21:07 +00:00 crashinfo_20150622-132107-PCTime
479 -rwx 230517 Jun 22 2015 13:27:39 +00:00 crashinfo_20150622-132739-PCTime
480 -rwx 210296 Jun 22 2015 13:34:12 +00:00 crashinfo_20150622-133412-PCTime
481 -rwx 203548 Jun 22 2015 13:40:46 +00:00 crashinfo_20150622-134046-PCTime
482 -rwx 203211 Jun 22 2015 13:47:19 +00:00 crashinfo_20150622-134719-PCTime
483 -rwx 216558 Jun 22 2015 13:53:53 +00:00 crashinfo_20150622-135353-PCTime
484 -rwx 228504 Jun 22 2015 14:00:27 +00:00 crashinfo_20150622-140027-PCTime
485 -rwx 201787 Jun 22 2015 14:10:30 +00:00 crashinfo_20150622-141030-PCTime
486 -rwx 210490 Jun 22 2015 14:17:25 +00:00 crashinfo_20150622-141725-PCTime

Leo Laohoo · ‎06-23-2015

H0ly sh1t, Batman!

That's one @#$%^&*!!-load of crashinfo files! And you're or someone is OK with that????

I'd upgrade/downgrade your IOS from a "T" train to an "M" train and see if that stabilizes the appliance.

pjiracek · ‎06-24-2015

Yes, the router crashes after every reboot but when the config is bypassed and then loaded all works OK. I'll try to install an M train IOS and see. Thanks for your help.

867 wireless - missing wlan-ap0 interface