cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
592
Views
5
Helpful
1
Replies
Highlighted
Beginner

8821 with CME loosing registration

Hello, we have a CME with 8821 IP Phones, both on latest firmware, the 8821 are registered and working but after a while some 8821 wireless phones loose the registration to the CME, the ping to these 8821 keep working but they loose registration. To fix it we will have to try create/ no create profile many times and sometimes that doesn't work and we will have to restart the CME.

All 8821's have fixed IP's.

We had non cisco wireless AP's and we switched to Cisco AP's (standalone AP's around 6 AP's)

the problem is very annoying to the customer as any 8821 phone can stop working at any time.

 

1 REPLY 1
Highlighted

Hi

 If ping keep going then we can suppose the there's no wireless problem

 Perhaps you can get more help transferring this thread to Voice dashboard. Might be something on the CME.

 

-If I helped you somehow, please, rate it as useful.-