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9120AXI-B Bricked?

jgerald
Level 1
Level 1

So I returned from vacation to an AP on my desk.  Apparently, someone tried changing this into a standalone wap for some testing and things turned out very badly.  When I putty into it, all I see is scrolling text

***Board is not initialized properly***  followed by "Uncorrectable ECC Error: intr 0x50, addr=0x0, blk=0" with different address all the way down.  I assume this thing is toast, am I correct?  We bought a few of these to demo early on before incorporating them into our environment prior to bulk ordering, so it does not have smartnet.

3 Replies 3

balaji.bandi
Hall of Fame
Hall of Fame

Time for raise a TAC case for RMA ( if you do not have smartnet, then maybe faulty (bin it).

 

If you want to investigate try Factory reset one more time see any Luck.

 

BB

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Leo Laohoo
Hall of Fame
Hall of Fame

@jgerald wrote:

so it does not have smartnet.


APs have Limited Lifetime Hardware Warranty on them.  
Do you have a WLC with a valid Service Contract?  If you do, raise a RMA TAC Case using the WLC serial number and explicitly tell TAC that you are RMA-ing the AP (provide the AP serial number). 

For reference: https://www.cisco.com/c/en/us/products/collateral/wireless/catalyst-9120ax-series-access-points/datasheet-c78-742115.html#Warrantyinformation

 

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