Solved: 9800 - Unable to connect service only on certain APs

richter5087 · ‎06-11-2025

I need help with the attached logs collected from WLC and filtered by the client's MAC address.

We received an issue reported by users that they cannot connect to the SSID only on certain APs.

Looks like they failed to sync and update the MAC address table to the standby WLC, as the standby wlc had a power disruption yesterday.

Thanks.

marce1000 · ‎06-11-2025

- @richter5087 Feed your debugTrace into Wireless Debug Analyzer

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

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marce1000 · ‎06-11-2025

- @richter5087 Feed your debugTrace into Wireless Debug Analyzer

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '