Re: 9800max

Ramprasad2 · ‎01-31-2023

Hello team,

i have 9800 wlc , wlc comes in gui but username and password not taken.

we have not change any AAA and local

randomly not take credentials.

please help me

marce1000 · ‎01-31-2023

- If the device is new follow initial setup procedure as described in : https://www.cisco.com/c/en/us/td/docs/wireless/controller/9800/9800-L/installation-guide/b-wlc-ig-9800-L/Power-Up-and-Initial-Configuration.html#Procedure_Using_Cisco_setup_Command_Facility

M.

-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !

Scott Fella · ‎02-01-2023

Can you explain more about the issue you are having? Do you actually have everything configured or are you in the initial setup where things are not working?

Might want to look at this post also just in case.

Solved: 9800-CL dayzerowireless loop - Cisco Community

-Scott
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Rich R · ‎02-18-2023

https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/214490-configure-radius-and-tacacs-for-gui-and.html

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TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's   and   Best Practices for 9800 WLC's
Cisco Wireless compatibility matrix
Field Notice: FN-63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN-72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN-72524 - During Software Upgrade/Downgrade IOS APs Might Remain in Downloading State
     after 4 Dec 2022 Due to Certificate Expiration - Fixed in 8.10.185.3 and latest 9800 IOS-XE releases
     also fixed in 8.5.182.11 (8.5 mainline) and 8.5.182.108 (8.5 IRCM) if you can't upgrade to 8.10
     TAC confirmed that Mobility Express AP TFTP download is not affected so ME 8.5.182.0 still works but see FN-74035 below
Field Notice: FN-70479 Out-Of-The-Box AP Fails to Join WLC or Joins with Single Radio due to Country Mismatch - RMA required
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN-74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
     fixed in 8.10.185.3 and see the field notice for 8.5, Mobility Express and other fixed releases
Check your WLC config with Wireless Config Analyzer using "show tech wireless" output (9800) or "config paging disable" then "show run-config" output (AireOS) and use Wireless Debug Analyzer to analyze your WLC client debugs
Leo Laohoo's list of bugs affecting 2800/3800/4800/1560 APs