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Chad Campbell
Beginner

AAA Authentication Failure for UserName

I recently tried to setup an CiscoWLC 4402 ios 7.0.235.0 with RADIUS on Win Serv 2008r2, I set up my security type as wpa2-ent aes encryption, Microsoft PEAP, and exported a certificate from my CA server, and installed on my client machine.

I am not sure what I am missing, let me know what information I need to further assist you. I attched some screenshots.

0Mon Jul 22 10:25:58 2013Client Excluded: MACAddress:8c:70:5a:d2:f6:f8 Base Radio MAC :00:1e:79:d6:25:e0 Slot: 0 User Name: unknown Ip Address: unknown Reason:802.1x Authentication failed 3 times. ReasonCode: 4
1Mon Jul 22 10:25:58 2013AAA Authentication Failure for UserName:host/106LPT073.itserve.com User Type: WLAN USER
2Mon Jul 22 10:25:54 2013AAA Authentication Failure for UserName:host/106LPT073.itserve.com User Type: WLAN USER
3Mon Jul 22 10:25:49 2013AAA Authentication Failure for UserName:host/106LPT073.itserve.com User Type: WLAN USER
1 ACCEPTED SOLUTION

Accepted Solutions

The issue seems to be with server side certificate. Based on your very first post, I realise you're using a third party certificate. Is that possible that we issue a new certificate and try again. Or please export the certificate and attach it in your next reply.

Certificate Requirements for PEAP and EAP

http://technet.microsoft.com/en-us/library/a1ac8d7e-3479-46b4-932b-ab43362e021b

By default, these log files are located at %windir%\System32\Logfiles

http://technet.microsoft.com/en-us/library/dd197464%28v=ws.10%29.aspx

~BR
Jatin Katyal

**Do rate helpful posts**

~Jatin

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20 REPLIES 20
Jatin Katyal
Cisco Employee

I reviewed the doc you attached. The WLAN config part looks fine. I'd like to know what error message are you seeing on the radius server under event viewer.

~BR
Jatin Katyal

**Do rate helpful posts**

~Jatin

I have not seen any errors, only the information in the event viewer below

A LDAP connection with domain controller 106P101.itserve.com for domain ITSERVE is established.

Earlier this morning I was receiving, 2 hours ago. I fixed this already with the shared secret

An Access-Request message was received from RADIUS client 10.110.0.99 with a Message-Authenticator attribute that is not valid.

I'd like you to check under event viewer > custom views > server roles > Network policy and access services. Are we looking down in the same sections. In case there are no hits, please make sure the NPS service is running fine.

If all well, we may need to look at the radius/aaa debugs.

~BR
Jatin Katyal

**Do rate helpful posts**

~Jatin

I attached both username and computer errors.

Username:

Network Policy Server denied access to a user.

Contact the Network Policy Server administrator for more information.

User:

Security ID: ITSERVE\ccampbell

Account Name: ITSERVE\ccampbell

Account Domain: ITSERVE

Fully Qualified Account Name: itserve.com/Accounts/Norcross/IT Staff/IT Administrators/Chad Campbell

Client Machine:

Security ID: NULL SID

Account Name: -

Fully Qualified Account Name: -

OS-Version: -

Called Station Identifier: 00-1e-79-d6-25-e0:ARCHWAY

Calling Station Identifier: 8c-70-5a-d2-f6-f8

NAS:

NAS IPv4 Address: 10.110.0.99

NAS IPv6 Address: -

NAS Identifier: WAP106-MM

NAS Port-Type: Wireless - IEEE 802.11

NAS Port: 29

RADIUS Client:

Client Friendly Name: Cisco WAP

Client IP Address: 10.110.0.99

Authentication Details:

Connection Request Policy Name: Secure Wireless Connections

Network Policy Name: Connections to other access servers

Authentication Provider: Windows

Authentication Server: 106P101.itserve.com

Authentication Type: EAP

EAP Type: -

Account Session Identifier: -

Logging Results: Accounting information was written to the local log file.

Reason Code: 65

Reason: The Network Access Permission setting in the dial-in properties of the user account in Active Directory is set to Deny access to the user. To change the Network Access Permission setting to either Allow access or Control access through NPS Network Policy, obtain the properties of the user account in Active Directory Users and Computers, click the Dial-in tab, and change Network Access Permission.

Computer

Network Policy Server denied access to a user.

Contact the Network Policy Server administrator for more information.

User:

Security ID: ITSERVE\106LPT073$

Account Name: host/106LPT073.itserve.com

Account Domain: ITSERVE

Fully Qualified Account Name: ITSERVE\106LPT073$

Client Machine:

Security ID: NULL SID

Account Name: -

Fully Qualified Account Name: -

OS-Version: -

Called Station Identifier: 00-1e-79-d6-25-e0:ARCHWAY

Calling Station Identifier: 8c-70-5a-d2-f6-f8

NAS:

NAS IPv4 Address: 10.110.0.99

NAS IPv6 Address: -

NAS Identifier: WAP106-MM

NAS Port-Type: Wireless - IEEE 802.11

NAS Port: 29

RADIUS Client:

Client Friendly Name: Cisco WAP

Client IP Address: 10.110.0.99

Authentication Details:

Connection Request Policy Name: Secure Wireless Connections

Network Policy Name: Secure Wireless Connections

Authentication Provider: Windows

Authentication Server: 106P101.itserve.com

Authentication Type: PEAP

EAP Type: -

Account Session Identifier: -

Logging Results: Accounting information was written to the local log file.

Reason Code: 23

Reason: An error occurred during the Network Policy Server use of the Extensible Authentication Protocol (EAP). Check EAP log files for EAP errors.

issue most likely with windows radius server... are you using ldap as identity base or radius server on windows?

from log seems eap handshake issue, as log stated you need to get eap log , or more effectively, go to microsoft/msdn for help.

Sent from Cisco Technical Support iPad App

RADIUS.

The user request showing that it's hitting the wrong network access policy :

Network Policy Name: Connections to other access servers

However the machine authentication hitting the right one.

Let's do this

Go to network policies

Edit secure wireless connections.

Remove the condition "Machine Groups" equals ITSERVE\Wireless Users

save changes

Try again and check the error if you fail to connect. If we see eap failure we then need to look into eal log files.

~BR
Jatin Katyal

**Do rate helpful posts**

~Jatin

I edited my dial in properties to allow it in AD, it was controlled by NPS policy previously, which was set to ignore.

I removed the machine groups condition, and now receive a different error.

Network Policy Server denied access to a user.

Contact the Network Policy Server administrator for more information.

User:

Security ID: ITSERVE\ccampbell

Account Name: ITSERVE\ccampbell

Account Domain: ITSERVE

Fully Qualified Account Name: itserve.com/Accounts/Norcross/IT Staff/IT Administrators/Chad Campbell

Client Machine:

Security ID: NULL SID

Account Name: -

Fully Qualified Account Name: -

OS-Version: -

Called Station Identifier: 00-1e-79-d6-25-e0:ARCHWAY

Calling Station Identifier: 8c-70-5a-d2-f6-f8

NAS:

NAS IPv4 Address: 10.110.0.99

NAS IPv6 Address: -

NAS Identifier: WAP106-MM

NAS Port-Type: Wireless - IEEE 802.11

NAS Port: 29

RADIUS Client:

Client Friendly Name: Cisco WAP

Client IP Address: 10.110.0.99

Authentication Details:

Connection Request Policy Name: Secure Wireless Connections

Network Policy Name: Connections to other access servers

Authentication Provider: Windows

Authentication Server: 106P101.itserve.com

Authentication Type: EAP

EAP Type: -

Account Session Identifier: -

Logging Results: Accounting information was written to the local log file.

Reason Code: 66

Reason: The user attempted to use an authentication method that is not enabled on the matching network policy.

You need to select the authentication peap under the "secure wireless connection" network policies. Please refer the screen shot attached.

Save the changes and try again. Let me know if you see any more errors.

~BR
Jatin Katyal

**Do rate helpful posts**

~Jatin

Jatin I already have it set.

Not sure if this is related?

Yup, you have it configured however the request is still going to some other policy where it's not checked.

Network Policy Name: Connections to other access servers

You may try this, go to the policy"secure wireless connection" network policiy and add a condition

NAS IPv4 address equals 10.110.0.99

This should work fine.

~BR
Jatin Katyal

**Do rate helpful posts**

~Jatin

Still did not work, I am thinking the issue is with the certificate just want to verify it,

I keep receiving the below error, where can I find the log file if it is not in C:\Windows\System32\Logfiles

An error occurred during the Network Policy Server use of the Extensible Authentication Protocol (EAP). Check EAP log files for EAP errors.

The issue seems to be with server side certificate. Based on your very first post, I realise you're using a third party certificate. Is that possible that we issue a new certificate and try again. Or please export the certificate and attach it in your next reply.

Certificate Requirements for PEAP and EAP

http://technet.microsoft.com/en-us/library/a1ac8d7e-3479-46b4-932b-ab43362e021b

By default, these log files are located at %windir%\System32\Logfiles

http://technet.microsoft.com/en-us/library/dd197464%28v=ws.10%29.aspx

~BR
Jatin Katyal

**Do rate helpful posts**

~Jatin

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