Access Point C9120AXE-E cant configurate

[wenli]

Hello,

My problem is i cant get in to the webui of the AP. I connected the power injector with the switch and the AP. I had a previous AP C9120AXE-T and the led shined green and configurated it already. i try it with C9120AXE-E but it doesnt shine green so i cant get it to the webui.

Thank you in advance for some solutions.

[wenli]

yes thats the domain

[balaji.bandi]

Ok we need to look 2 things :

1. Do you have enough DHCP IP address to accomidate. (what is your DHCP range ? what IP address other AP got ? what is EWC IP address ?

2. you have different model of AP here

C9120AXE-T   ( -x is regulatory domain )

C9120AXE-E - so check is this your regulator domain ?

https://www.cisco.com/c/dam/assets/prod/wireless/wireless-compliance-tool/index.html

[marce1000]

                               >....but they are new and i reset it too.

  - As  stated check if your DHCP server(/configuration) can provide an ip address for the involved (new) mac addresses , and or if they can reach the DHCP server (at least for the DHCP protocol)

 M.

[wenli]

i am not an expert in this area. how can i check it?

[marce1000]

                           - I am afraid you will need to expand your basic knowledge in these areas

 M.

[marce1000]

 - They don't seem to get an IP address , is the mac address registered in your dhcp server (unless pool is used) ?

 M.