Access point CAP1602 keeps rebooting

[Andreas Hoffmann]

We have a Cisco 2500 Series Wireless LAN Controller and several AIR-LAP1142N-E-K9 already running.

Today I wanted to add two new access points, but they are AIR-CAP1602I-E-K9.

I understand they should essentially work "out of the box", but they don't:

When they boot, they receive their IP address via DHCP (from the WLC acting as DHCP server), keep blinking green for a minute and then reboot. This repeats forever. (Interesting side-note: Even though they reboot with te same MAC addres, the WLC keeps counting up the DHCP address offered).

The APs are indeed pingable under the address they have (for a minute) and according to nmap only an ftp port is open (it seems they do not differ from the working APs in this).

It virtually seems impossible for the AP to not find the WLC connected to its same LAN. I even activated master controller mode on the WLC, but that didn't help.

What am I missing?

[Stephen Rodriguez · Accepted solution]

what version of code are you running on your 2504?

for the 1602 to be supported you need to be running 7.4 or better

HTH,
Steve

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[Abhishek Abhishek]

Hello,

As per your query i can suggest you the following solution-

Access-point should be running on 7.4 or better

Hope this will help you.