Access Point not joing with WLC

[nethack009]

I have to install a new setup with WLC 2504 and 4 1832I access points. I am doing ot with the help of videos and documents as am new to Wireless infra.

I am able to configure WLC and its i am able to login the gui mode. I tested with one access point its showing as not joined in Moniter-->statics-->Ap joine (no ethernet MAc showing) Kindly help make my setup up

WLC ip:-10.4.2.25

Vlan is :-100

Do i need to creat diffrent vlan for Access point

switch side :-wlc connected interface I made as trunk port and access points are access vlan 100

[Sandeep Choudhary]

paste the info:

sh sysinfo from WLC

sh version from AP

Also paste the bootup process from cisco AP console.

Regards

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[nethack009]

this what i am getting from Cisco AP when i connecte

[*01/01/2000 04:55:26.3299] CAPWAP State: DTLS Teardown
[*01/01/2000 04:55:30.9385] CAPWAP State: Discovery
[*01/01/2000 04:55:30.9385] Did not get log server settings from DHCP.
[*01/01/2000 04:55:41.0000] CAPWAP State: DTLS Setup
[*01/01/2000 04:55:41.3399] Bad certificate alert received from peer.
[*01/01/2000 04:55:41.3399] DTLS: Received packet caused DTLS to close connection
[*01/01/2000 04:55:41.3399]
[*01/01/2000 04:55:41.3399] Lost connection to the controller, going to restart CAPWAP...
[*01/01/2000 04:55:41.3399]
[*01/01/2000 04:55:41.3399] CAPWAP State: DTLS Teardown
[*01/01/2000 04:55:45.9385] CAPWAP State: Discovery
[*01/01/2000 04:55:45.9385] Did not get log server settings from DHCP.

[Sandeep Choudhary]

paste the output of the above commands.

[nethack009]

Attached are the logs

show boot
BOOT path-list: part1
Console Baudrate: 9600
Enable Break: yes
Manual Boot: no
Memory Debug: no

[nethack009]

I would like change my WLC ip, vlan, I connected through CLI and need to change mangament ip to new kindly let me know how to do that.

(Cisco Controller) >show interface detailed  management

Interface Name................................... management
MAC Address...................................... 54:4a:00:33:c4:20
IP Address....................................... 10.4.2.25-->175.100.9.30
IP Netmask....................................... 255.255.255.0-->255.255.240.0
IP Gateway....................................... 10.4.2.1-->175.100.0.1
External NAT IP State............................ Disabled
External NAT IP Address.......................... 0.0.0.0
Link Local IPv6 Address.......................... fe80::564a:ff:fe33:c420/64
STATE ........................................... REACHABLE
Primary IPv6 Address............................. ::/128
STATE ........................................... NONE
Primary IPv6 Gateway............................. ::
Primary IPv6 Gateway Mac Address................. 00:00:00:00:00:00
STATE ........................................... INCOMPLETE
VLAN............................................. 100
Quarantine-vlan.................................. 0
Active Physical Port............................. 1
Primary Physical Port............................ 1
Backup Physical Port............................. Unconfigured
DHCP Proxy Mode.................................. Global
Primary DHCP Server.............................. Unconfigured-->192.168.1.200 vlan 2

management vlan 105 currently its 100

Coluld you please let me me know can we create guest network captive portal in WLC how we can create that in WLC

[Sandeep Choudhary]

Check the time on WLC!!!!

[nethack009]

yes its showing wroung how to change that 

[Sandeep Choudhary]

under command > Set Time

[nethack009]

Attacched are the logs

[Sandeep Choudhary · Accepted solution]

Hi,

1. 1832 AP need minimum SW version on WLC is 8.1.122.0 and you have 7.6.120.0

Compatibility matrix: http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html

2. Your AP model is with Europe Regulatory domain:

Product/Model Number                 : AIR-AP1832I-E-K9

3. And you WLC is configured with US country code:

Configured Country............................... US  - United States 

Wireless compliance status: http://www.cisco.com/c/dam/assets/prod/wireless/wireless-compliance-tool/index.html

Regards

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[nethack009]

Is the issue because if this ..?

If am upgrading the firmware will i get the device joined in WLC.

does my all other configurations are correct

[Sandeep Choudhary]

first you need to upgrade the WLC software.

second, change the country to any European country on WLC. Then it will join.

Regards

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[nethack009]

Hi 

I am unable to find out the Wlc software link 

could you please help me by sharing the link

[Sandeep Choudhary · Accepted solution]

Here you go:

https://software.cisco.com/download/release.html?mdfid=283848165&flowid=24841&softwareid=280926587&release=7.4.150.0&relind=AVAILABLE&rellifecycle=MD&reltype=latest

*** download 8.2 or 8.3 version

Regards

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