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2022
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5
Helpful
9
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Access Points Low Power Issue

VineeshVijayan
Level 1
Level 1

Hi Experts,

 

I'm getting multiple alerts from Prime regarding the issues in Access points. below is the log message.

''Message: Access point 'XXXXXX' associated with controller 'XXXXX' draws low power from Ethernet. Failure reason: 'The AP draws 15.4 watts from Ethernet'. (6 times)''

The access points are working before without any issue, this issue is started recently.
Please provide any solution to this.
Thanks in Advance!

Spoiler
Spoiler
 
9 Replies 9

marce1000
VIP
VIP

 

          - Could be a controller-bug, for that check if the message is duplicated in the controller-logs (too).

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Leo Laohoo
Hall of Fame
Hall of Fame

Is this error message coming out of Cisco Prime Infrastructure?

Yes, this is the email alert from Cisco Prime.


@VineeshVijayan wrote:

Yes, this is the email alert from Cisco Prime.


I recommend ignoring this alarm.

Could you please explain why?

Bug with PI.

Arshad Safrulla
VIP Alumni
VIP Alumni

What is the AP model and what POE standards does the switch support?

Hi Arshadsaf,

 

Please note the power inline command output below.

 

Interface Admin  Oper       Power   Device              Class Max
Gi0/4     auto   on         16.8    AIR-CAP3702E-E-K9   4     30.0 

since your switch is POE+ capable, pls check your switch POE budget and it's consumption. If they are within limits then you may ignore this error messages.

Only time I have seen this messages were when a 3700 connected to a 3560 switch which was only delivering af. 

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