AIR-AP1252AG-A-K9 Cisco AP rebooting Issue with SNMP!

[TheDukeofBaghdad]

Hi Friends,

So i have problem with Cisco Access Point "AIR-AP1252AG-A-K9".

The Problem is each 5h 52m 51s (give or take one minute) the Device will rebooted while it's connected to our Network?

Here is the log from the SNMP Server:

System Device rebooted after 5h 52m 51s

Now i turn on one of the Cisco Access Point "AIR-AP1252AG-A-K9" on my desk and power it up WITHOUT connecting it to the Network, and it have been running for 3 days without rebooting ???

AP1# show version

AP1 uptime is 3 days, 22 hours, 24 minutes

The configuration for the Cisco AP have 3 VLANs .. the default VLAN (for management) and VLAN231 and VLAN232 for Internal and Guest Networks using 5 and 2.4GHz.

Anyone can think of a reason to make the device rebooted when it's connected to our network.

Why it's always rebooting after 5h 52m 51s ???

Thanks guys for your help

[TheDukeofBaghdad]

Let me add that we have 6 Cisco AP all of them is the same module "AIR-AP1252AG-A-K9"

i have connected 3 of them and all 3 had the same issue.

and when i changed one of them from the network to my desk and power it up (WITHOUT connecting it to the Network) it work normally for 3 days actually almost 4 days.

i just want to make sure it's clear that the same access-point rebooted once every 5h 52m did NOT rebooted for 4 days when it was isolated from the network not a different Cisco AP devices.

Also another issue happens with only one of them AP2 is that when it rebooted it doesn't always work normally after that .. sometimes it stuck and the led of it flash red and orange. 

Thanks

[TheDukeofBaghdad]

AP1# show version
Cisco IOS Software, C1250 Software (C1250-K9W7-M), Version 15.2(2)JA1, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Wed 23-Jan-13 15:28 by prod_rel_team

ROM: Bootstrap program is C1250 boot loader
BOOTLDR: C1250 Boot Loader (C1250-BOOT-M) Version 12.4(10b)JA, RELEASE SOFTWARE (fc2)

AP1 uptime is 3 days, 22 hours, 24 minutes
System returned to ROM by power-on
System image file is "flash:/c1250-k9w7-mx.152-2.JA1/c1250-k9w7-xx.152-2.JA1"
Last reload reason:

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-AP1252AG-A-K9 (PowerPC 8349) processor (revision A0) with 49142K/16384K bytes of memory.
Processor board ID FTX122590MW
PowerPC 8349 CPU at 533Mhz, revision number 0x0031
Last reset from power-on
1 Gigabit Ethernet interface
2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 00:21:D8:8A:3F:DA
Part Number : 73-10425-05
PCA Assembly Number : 800-27630-05
PCA Revision Number : A0
PCB Serial Number : FOC12235G5X
Top Assembly Part Number : 800-29039-02
Top Assembly Serial Number : FTX122590MW
Top Revision Number : A0
Product/Model Number : AIR-AP1252AG-A-K9

Configuration register is 0xF

I just found there is a crashinfo files in the flash:

i will google them to understand how to read them.

AP3#show flash:

Directory of flash:/

2 -rwx 328430 Dec 1 2015 12:46:25 -08:00 crashinfo_20151201-124625--0800
3 -rwx 2072 Jan 4 2016 08:03:53 -08:00 private-multiple-fs
4 drwx 576 Dec 31 1969 16:10:15 -08:00 c1250-k9w7-mx.152-2.JA1
157 -rwx 1904 Jan 4 2016 08:03:53 -08:00 private-config
159 -rwx 65657 Jan 4 2016 08:04:07 -08:00 event.log
160 -rwx 320166 Dec 1 2015 10:32:32 -08:00 crashinfo_20151201-103232--0800
161 -rwx 310816 Dec 1 2015 18:45:47 -08:00 crashinfo_20151201-184547--0800
162 -rwx 327326 Dec 2 2015 00:46:13 -08:00 crashinfo_20151202-004613--0800
163 -rwx 331153 Dec 2 2015 06:46:10 -08:00 crashinfo_20151202-064610--0800
164 -rwx 327278 Dec 2 2015 18:46:37 -08:00 crashinfo_20151202-184637--0800
165 -rwx 345136 Dec 2 2015 12:46:02 -08:00 crashinfo_20151202-124602--0800
166 -rwx 324701 Dec 3 2015 00:46:00 -08:00 crashinfo_20151203-004600--0800
167 -rwx 326082 Dec 3 2015 06:45:48 -08:00 crashinfo_20151203-064548--0800
168 -rwx 341352 Dec 3 2015 18:44:17 -08:00 crashinfo_20151203-184417--0800
169 -rwx 312024 Dec 4 2015 06:44:47 -08:00 crashinfo_20151204-064447--0800
170 -rwx 318108 Dec 4 2015 00:44:43 -08:00 crashinfo_20151204-004443--0800
171 -rwx 344638 Dec 4 2015 18:44:46 -08:00 crashinfo_20151204-184446--0800
172 -rwx 312118 Dec 4 2015 12:45:32 -08:00 crashinfo_20151204-124532--0800
173 -rwx 327565 Dec 5 2015 00:44:25 -08:00 crashinfo_20151205-004424--0800
174 -rwx 329644 Dec 5 2015 12:44:10 -08:00 crashinfo_20151205-124410--0800
175 -rwx 316759 Dec 5 2015 06:45:04 -08:00 crashinfo_20151205-064504--0800

!

lines omitted to keep the output short

Thanks

[TheDukeofBaghdad]

i am still waiting for some help here ???

[TheDukeofBaghdad]

that were disappointing :(

no one offer any help regarding the problem i faced -_-

anyway i was able to figure out how is creating this rebooting issue and stopped it

it has to do with the SNMP Server .. why ? i don't know ?

i had to add an ACL to block all the Unwanted Traffic including the SNMP Server.

Thanks

[TheDukeofBaghdad]

So it turned out that the AP get rebooted if it's connected to our SNMP Server .. when I remove the SNMP connection it stopped rebooting!
now the problem is I do need to monitor the AP's through SNMP so why it's rebooting ? and how to stop it ??
I tried SNMPv2c and SNMPv3 .. same issue in both cases!

Any help?