02-04-2015 05:56 AM - edited 07-05-2021 02:26 AM
Hellou,
We are using Cisco Aironet AIR-SAP2602E-E-K9 configured as root access point. We have 70 pieces of this model and they works wery well.
We configured one piece of this model like workgroup bridge but occurred problem with reassociation WGB to AP after restart radio interface on AP (shutdown, no shutdown).
We got a log message on WGB: %DOT11-4-CANT_ASSOC: Interface Dot11Radio0, cannot associate: EAP authenticating.
Other clients (notebook, terminals) associate/reassociate/roam to AP without problems.
Please find attached files: config AP and WGB.
AP and WGB are the same model AIR-SAP2602E-E-K9 with:
System Software Filename: ap3g2-k9w7-xx.152-2.JA
System Software Version: 15.2(2)JA
Bootloader Version: BOOTLDR: C3600 Boot Loader (AP3G2-BOOT-M) LoaderVersion 12.4(25e)JA1, RELEASE SOFTWARE (fc1)
Steps for simulating problem:
#1
WGB logs after initial booting WGB and successful associtation WGB to AP AP c07b.bc5a.3a10 [LEAP]:
-------------------------------------------------------------------------------------------------------------------------------------------------
*Mar 1 01:00:28.899 GMT: %SOAP_FIPS-2-SELF_TEST_HW_SUCCESS: HW crypto FIPS self test passed
*Mar 1 00:00:28.899: DPAA Initialization Complete
*Mar 1 01:00:28.899 GMT: %SYS-3-HARIKARI: Process DPAA INIT top-level routine exited
*Mar 1 01:00:28.983 GMT: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 10.xxx.xxx.xxx port 514 started - CLI initiated
*Mar 1 00:00:29.059: dot11_mgmt: bad cookie returned from driver for mac c07b.bc5a.3a10(expected 0x0, got 0x7DEB228) - force driver to delete client
*Mar 1 01:00:29.799 GMT: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar 1 01:00:29.803 GMT: %DOT11-4-UPLINK_ESTABLISHED: Interface Dot11Radio0, Associated To AP AP c07b.bc5a.3a10 [LEAP]
*Mar 1 01:00:30.799 GMT: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
There is strange log: *Mar 1 00:00:29.059: dot11_mgmt: bad cookie returned from driver for mac c07b.bc5a.3a10(expected 0x0, got 0x7DEB228) - force driver to delete client
#2
shutdown radio interface on AP:
AP(config-if)#shutdown
WGB logs after shutdown radio interface on AP:
------------------------------------------------------------------
Feb 3 10:51:05.832 GMT: %DOT11-4-UPLINK_DOWN: Interface Dot11Radio0, parent lost: Received deauthenticate (1) failure
Feb 3 10:51:16.472 GMT: %DOT11-4-CANT_ASSOC: Interface Dot11Radio0, cannot associate: No Response
Feb 3 10:51:25.528 GMT: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
Feb 3 10:51:26.528 GMT: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
Feb 3 10:51:27.528 GMT: %LINK-6-UPDOWN: Interface BVI1, changed state to down
Feb 3 10:51:28.528 GMT: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to down
#3
give up radio interface on AP
AP(config-if)#no shutdown
WGB logs when radio on AP gets up:
---------------------------------------------------
Feb 3 10:52:31.580 GMT: %DOT11-4-CANT_ASSOC: Interface Dot11Radio0, cannot associate: EAP authenticating
WGB can not associate to AP. We try reload AP but no changes. WGB associate to AP again only after shutdown/up radio interface on WGB.
#4
give up and down radio interface on WGB
WGB(config-if)#shutdown
WGB(config-if)#no shutdown
WGB logs:
--------------
Feb 3 10:53:27.148 GMT: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
Feb 3 10:53:27.932 GMT: %DOT11-4-UPLINK_ESTABLISHED: Interface Dot11Radio0, Associated To AP AP c07b.bc5a.3a10 [LEAP]
Feb 3 10:53:28.148 GMT: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
Feb 3 10:53:29.812 GMT: %LINK-6-UPDOWN: Interface BVI1, changed state to up
Feb 3 10:53:30.812 GMT: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
AP logs:
-----------
Feb 3 10:53:27.926 GMT: %DOT11-6-ASSOC: Interface Dot11Radio0, Station WGB 78da.6e85.0b72 Associated KEY_MGMT[NONE]
Thank you
Tomas
02-12-2015 02:19 AM
If you power cycle the WGB does it associate to root AP in this scenario ?
02-12-2015 11:15 PM
When WGB is in the state #3 (Interface Dot11Radio0, cannot associate: EAP authenticating) I unplug and plug power, after booting WGB associate to root AP correctly. It is same like restart radio interface on WGB.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide