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Airprint issues.

I'm at a loss on the issue and wanted to ask if anyone knows if it's software version etc.

 

I've set up a wireless system with a 2504 and AP model 2602i's. Software version 8.3.133

 

They have a child check in pedestal that consists on an ipad(11.1.2) and a brother QL-710W printer.

 

The ipad and printer are connected to the same network, I can connect a PC and ping them, and connect to the printers web setup interface. But, the ipad can not see the printer on the network to print.

 

I've followed anything I can find online. airprint is in mDNS and global multicast is enabled. I'm at a loss to what the issue is.

1 Accepted Solution

Accepted Solutions

I got it going. It helps to have mDNS checked in the advanced of the wlan profile.

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2 Replies 2

Freerk Terpstra
Level 7
Level 7

The mDNS gateway can be quite troublesome. Can you post the output of the following commands?

1) show wlan <yourwlanid>
2) show mdns policy service-group summary
3) show mdns profile detailed <yourmdnsprofile>
4) show mdns service summary

Additionally please post the output of the "debug mdns all enable" command when you try to connect to the printer with the iPad. You can stop the debug with the "debug disable-all"command afterwards.

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I got it going. It helps to have mDNS checked in the advanced of the wlan profile.
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