02-23-2013 01:29 PM - edited 07-03-2021 11:36 PM
Hello,
I am deploying 7925's in a hospital and the client wants to know what kind of antiseptic wipes are safe for use with the plastic that the 7925 is made of.
The deployment guide says they can be cleaned with a wet wipe but wet with what, water based, alcohol based, other kinds of antiseptics? Any guidance from users in this environment or Cisco would be helpful!
Thanks,
Solved! Go to Solution.
02-24-2013 08:30 AM
This section of the 7925/7926 Deployment Guide will be updated with the following verbiage.
This will be included in the 1.4(4) version that I will try to get out in the next few weeks.
02-23-2013 01:31 PM
02-23-2013 01:32 PM
02-23-2013 06:09 PM
Thank you for your reply but this does not really address the question. It is not whether the phones is sealed, which I know that is is (to a degree) and have seen the referenced link already. The question is rather the types of chemical cleaners or anitseptics that the plastic housing and display can resist. What kind of plastic is the phone made of and what chemicals it can resist, the instruction "moist" wipes is too vague for the customer. Moistened with what chemicals is the question, e.g. water, alcohols, cleaning agents, cavi-wipes, etc? Any more detail in this direction would be most helpful.
Thanks,
02-23-2013 07:37 PM
Do you have the wired 79XX phones that need to be wiped down? If yes, then you can use the same type of chemicals or disinfectants on the 7925G/7926G.
02-24-2013 06:50 AM
A slightly dampened soft cloth should be used to clean or wipe down the phone. Do not use any liquids or powders directly on the phone to clean or for other purposes. As with all but weatherproof electronics, liquids and powders can contaminate the components and cause failures.
Hope so u got it.
02-24-2013 08:30 AM
This section of the 7925/7926 Deployment Guide will be updated with the following verbiage.
This will be included in the 1.4(4) version that I will try to get out in the next few weeks.
02-24-2013 05:49 PM
Migilles,
Thanks!, just the answer I needed. Customer is concered using incorrect cleaning products would void warrenty since these are not inexpensive items.
02-25-2013 11:04 AM
Yes, although the 7925/7926 are hermetically sealed and have an IP54 rating to protect against water splashes and dust, using a solution which is heavy alcohol based could cause damage to the case, keys, etc.
We suggest to use Caviwipes or Saniwipes for thorough cleaning.
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